VUK DUKIC

CERTIFIED SALESFORCE ADMINISTRATOR & DEVELOPER

**** *** **** ******

SAN FRANCISCO, CA

TEL. 415-***-**** EMAIL: acf7ai@r.postjobfree.com

ROFESSIONAL EXPERIENCE

P

GLASSJAR ALESFORCE DEVELOPER/ADMINISTRATOR AN FRANCISCO, CA (MAY 2013 – PRESENT)

– S – S

ESPONSIBLE FOR SALESFORCE.COM SYSTEM CONFIGURATION, CUSTOMIZATION, ADMINISTRATION, AND MAINTENANCE

R,

INCLUDING SYSTEM AND DATA ARCHITECTURE. PROVISIONED USER CREDENTIALS (CONTROLLED SYSTEM WIDE ACCESS,

PERMISSIONS). DEVELOPED APPLICATIONS / SOLUTIONS AS DEFINED BY MANAGEMENT. PERFORMED ONGOING SYSTEM AUDITS .

REATED AND MAINTAINED FORMAL TECHNICAL REQUIREMENTS DOCUMENTATION. MANAGED IT ENGAGEMENTS AS NEEDED

C .

ESEARCHED AND TESTED NEW FEATURES, FUNCTIONALITY, AND 3RD PARTY APPLICATIONS AND MADE APPROPRIATE

R

RECOMMENDATIONS TO MANAGERS; PARTICIPATED IN SYSTEM TESTING FOR NEW RELEASES. PROFICIENT IN APEX,

ISUALFORCE, REST, SOAP SOQL, SOSL, SQL, SALESFORCE MOBILE SDK, HTML AND CSS. WORKING

V,

KNOWLEDGE OF JSON, JQUERY, JAVASCRIPT, HTML5, RUBY ON RAILS AND XML.

ORACLE NTERPRISE ACCOUNT MANAGER EDWOOD SHORES, CA UNE 2012 MAY 2013)

E R (J

ESPONSIBLE FOR

R MANAGING/CREATING ALIGNED RELATIONSHIPS WITHIN FORTUNE 500 NAMED ACCOUNTS TO IMPACT THEIR

STRATEGIC INITIATIVE. ANAGED A TECHNICAL TEAM TASKED TO PROVIDE SYSTEM AND BUSINESS SOLUTIONS TO FORTUNE 500

M

NAMED ACCOUNTS TO IMPACT THEIR STRATEGIC INITIATIVES AND ROI. GENERATED CUSTOMIZED TECHNICAL SOLUTIONS FOR

MULTI PLATFORM ARCHITECTURE LEVERAGING JAVA, ORACLE DBEE, GOLDENGATE AND TUXEDO .

ENDICIA NTEGRATION SPECIALIST ALO ALTO, CA (FEB 2011 JUNE 2012)

– I P

ESPONSIBLE FOR TECHNICAL SUPPORT, TRAINING, SYSTEMS INTEGRATION AND IMPLEMENTATION FOR FORTUNE 500 NAMED

R

ACCOUNTS. RESPONSIBLE FOR SALESFORCE IMPLEMENTATION AND SALES PROCESS AUTOMATION FOR THE COMPANY. WORKED

CLOSELY WITH INTERNAL SALES AND MARKETING LEADERSHIP TO ESTABLISH WORKFLOWS AND BUSINESS PROCESSES .

PANOGURU SOFTWARE ALES ENGINEER AN FRANCISCO, CA AR 2007 – MAR 2011)

– S S (M

ANOGURU IS A VALUE ADDED RESELLER (VAR) OF WONDERWARE, SIEMENS AND MICROSOFT MANUFACTURING PROCESS

P

AUTOMATION SOFTWARE INCLUDING PLC (PROGRAMMABLE LOGIC CONTROL) HARDWARE. SOLUTIONS TO SALES TEAMS AND

NAMED ACCOUNTS. MANAGED SYSTEMS INTEGRATION NAMED ACCOUNTS IN US, EUROPE, AND MIDDLE EAST.

VERITAS FINANCIAL OUNDER/VICE PRESIDENT AN FRANCISCO, CA (JUNE 2002 – NOV 2006)

F – S

OUNDER OF A FINANCIAL SERVICES COMPANY RESPONSIBLE FOR COMMERCIAL AND RESIDENTIAL MORTGAGE LENDING AND

F

CONTRACT SECURITIZATION. RESPONSIBLE FOR INTERNAL BANKING OPERATIONS, FEDERAL AND STATE LICENSING REQUIREMENTS,

EMPLOYEE HIRING AND TRAINING, STRATEGIC BANKING ALLIANCES, AND OVERALL BUSINESS STRATEGY.

ERIZON BUSINESS SOLUTIONS CCOUNT EXECUTIVE ALLAS, TX (MAR 2000 – JUNE 2002)

V – A – D

ESPONSIBLE FOR ACQUISITION, IMPLEMENTATION, AND MAINTENANCE OF NEW ACCOUNTS. PROVIDED SOFTWARE AND TELECOM

R

SOLUTIONS (VOICE, VPN, CPE, HOSTING, OC3, OC12) TO FORTUNE 1000 CLIENTS. TASKED TO COMPREHEND

CUSTOMER APPLICATIONS AND MADE RECOMMENDATIONS FOR WAN, CPE, AND OTHER TELECOMS SYSTEMS.

EDUCATION

TANFORD UNIVERSITY, ONTINUING STUDIES IN COMPUTER SCIENCE, CERTIFICATE, 2011 2015

S C

IDWESTERN STATE UNIVERSITY ANAGEMENT INFORMATION SYSTEMS, BBA, 1994 1999

M, M

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