Desiree Williams

Phone: 719-***-****

Citizenship: US Email: acf79p@r.postjobfree.com

Address: ***** ******** *****, *********, **** 44105

Skills

I have five years experience working a hospital setting successfully assisting with patient issues

and assisting in successfully passing multiple hospital safety inspections. I also have over five

years of excellent customer service skills, successfully and promptly handling all customer

concerns and also successfully managing a team of employees. This included handling

scheduling and various office task as well as taking telephone orders and ordering equipment,

Education

Avanza Training

CNA

08/01/2014

Cuyahoga Community College

12/2003 – 06/2004

Experience

The Cleveland Clinic Foundation

Environmental Services / Caregiver

12/2008 - 12/2013

I successfully cleaned and sanitized all patient areas in a timely fashion, so the areas would be

free from infection and ready for the patients arrival. I was also called upon to answer any

patient complaints and inspecting areas to make sure the patient had an excellent hospital stay.

Adecco Group - Med Inc

Machine Operator

06/2008 - 11/2008

I operating a continously running machine in which I exceeded production standards. I also

inspected parts for flaws, guaranteeing that each part met and exceeded the company's

regulations before I prepared them for shipment.

Reynolds Moving Inc.

Manager

01/1999 – 06/2004

I provided outstanding customer service to consumers and successfully placed their orders and

made sure the team provided each consumer prompt service and treated their items with care. I

also maintained all records and statements accurately via computer and hard copies. I also

prepared documents in a timely fashion at the owners request and maintained the stock of all

office and moving supplies.

Warrensville Developmental Center

Therapeutic Program Worker / Caregiver

02/2003 - 09/2003

I assisted individuals with developmental disabilites with all daily living tasks. I also

successfully implemented medical programs and behavior intervention techniqies. I also

transported individuals to appointments safely and promptly at appointed times.

Golden Rule Daycare

Assistant Daycare Teacher

03/2001 - 02/2003

I providing a nurturing caring environment for children up to 13 yrs. I providing them with

basic learning activities and assisted in meals and I also handled all parent issues in a way that

made them comfortable and confident that I was capable of caring for their children

appropriately and safely.

United States Post Office

Casual Clerk / Mail Handler

08/2000 - 02/2001

I operating a magazine sorting machine making sure to sort all daily mail promptly so that

delivery deadlines could be met. I also accurately sorted mail by hand and inspected address

labels for errors.

Metzenbaum Children's Center

File Clerk / Receptionist

01/1999 - 07/2000

I answered phones making sure to provide excellent customer service and successfully routed

calls accordingly. I also accurately filed all document in alphabetical and chronological order.

References Available Upon Request

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