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Customer Service Human Resources

Location:
Toronto, ON, Canada
Posted:
October 01, 2014

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Resume:

Parsa (Saeid) Kebriaee

******** Yonge Street, Toronto, ON. M2M 3W4

E-mail: acf79i@r.postjobfree.com Cell: 416-***-****

CAREER HIGHLIGHTS

Performed full-cycle recruitment activities including sourcing, screening, interviewing, and

conducting background checks for over 5 years

Maintained payroll information by collecting, calculating, and entering data

HRPA member – pursuing CHRP Designation

Created and maintained personnel files regularly to ensure compliance with legislation

Provided professional consultancy on hiring decisions to office and business partners

Provided advice and assistance when conducting staff performance appraisals

Led staff orientations and offered mentorship for new recruits on a monthly basis

Proficient in Microsoft Office (Word, Excel[Pivot Tables], PowerPoint, Outlook) and SuperHR

Acted as the first point of contact providing exceptional customer service to staff and clients

Exceptional interpersonal and communication skills with ability to multitask

Maintained human resources records by recording new hires, transfers, terminations, changes

in job classification, merit increases, tracking vacation and sick time

Completed a thorough simulation of the process of union certification including application,

response and negotiation

EDUCATION

Sep 2013 – Apr 2014

Seneca College www.senecacollege.ca

Graduate Certificate in Human Resources Management (with honours)

Feb 1995 – Feb 1999

Azad University

Bachelor’s degree in English Language (evaluated by University of Toronto)

HR CAREER HISTORY

Safir Inc. www.safir.ca

HR Assistant Manager / Trainer 2002- Sep 2013

Prepared monthly recruitment reports outlining hiring trends, patterns, etc.

Supervised and coached new trainees on an ongoing basis and supported positive client-

employee relations

Dealt with clients’ concerns and accommodated their needs in a proper manner

Provided exceptional customer service to internal and external clients

Conducted customer needs analysis regularly to expand new services

Evaluated and conducted employee performance reviews on a regular basis

Proactively partnered with external search firms and employment agencies

Maintained human resources records by recording new hires, transfers, terminations, changes

in job classification, merit increases, tracking vacation and sick time

Performed full-cycle recruitment activities including sourcing, screening, interviewing, and

conducting background checks

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Parsa Kebriaee Cell: (416) 568 – 2994 E-mail: acf79i@r.postjobfree.com

Maintained payroll information by collecting, calculating, and entering data

Kish Institute of Science and Technology www.kish-ist.org

Recruiter / Trainer 1999 - 2002

Screened 100+ resumes monthly, interviewed candidates, and conducted background checks.

Facilitated organization-wide change by providing training and mentoring programs

Maintained payroll information by collecting, calculating, and entering data

Managed several databases, files, folders and manual records

Coached and counselled employees to tackle potential workplace tension

Awarded as the most creative employee for 3 consecutive years

Liaised and networked with external training facilitators and vendors

Supervised 30 staff members in 2 branches in terms of logistics and finances

OTHER CAREER HISTORY

ILSC Education Group – Toronto Campus www.ilsc.ca

ESL Teacher

Cambridge University / British Council www.ielts.britishcouncil.org

English Language Examiner (IELTS)

King George International College – Toronto Campus www.kgic.ca

ESL / IELTS Teacher

PUBLICATIONS

Tandis Publications; 2000 www.ketabsarayetandis.com

Translation: HARRY POTTER AND THE PHILOSOPHER’S STONE ISBN 964-5757-02-9

Arad Publications; 2005 www.aradbook.com

Translation: OXFORD ELEMENTARY LEARNER’S DICTIONARY ISBN 964-8943-32-X

CERTIFICATES

Ministry of Labour (2014)

Worker Health and Safety Awareness Certificate

Microsoft Office Specialist (2014)

Canadian Centre for Language and Cultural Studies (2007) www.cclcs.ca

TESL (Teaching English as Second Language) Canada Professional Certification

My LinkedIn: www.linkedin.com/kebriaee

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