MARIA A. GUTIERREZ
**** ******* ***, ***** ** Springs CA 90670
CELL# 626-***-****
EMAIL: acf79g@r.postjobfree.com
OBJECTIVE:
Seeking a long term position with a company that offers room for
advancement and financial growth based on job performance.
SUMMARY OF QUALIFICATIONS:
Fluent in Spanish with 20 plus years of professional work experience as a
manager assistant, customer service representative and transaction
coordinator. Client relations, calendar scheduling, staff meetings and
special events. Customer data base maintenance, research and problem
solving. HR Assistant, Medical Front and Back Office experience.
Volunteered for 4 years as Team Administrator for Chivas USA Football Club,
Chelsea Football Club and Cosmos Football Club. Organized team and parent
meetings, assisted with travel arrangements. Notified all members of any
changes with training schedules and completed all administrative paperwork
required for tournament participation. Traveled with team to ensure the
safety and good behavior of all players, maintain contact with parents and
organized daily meals as requested by coaching staff.
COMPUTER SKILLS:
Proficient in Microsoft Office, Excel and Power Point, 10-key, Data entry,
Broker Brain, Act, Allscripts
EXPERIENCE:
ASSISTED HEALTHCARE SERVICES
WEST COVINA
May 11 - March 14
Staffing Coordinator / HR Assistant
WEST
COVINA, CA
. Work with over 200 nurses.
. Create work schedule according to patient's needs.
. Replacement coverage for employee call outs
. Tracking of hours used and available hours for continued
staffing.
. Contact third parties to verify insurance coverage for current and
new patients, medical eligibility verification (TAR )
. Group training and orientation sessions bi-monthly to new
employees, created new hire packets, vacation requests
. Follow up with employees regarding updated documentation that was
needed for continued employment.
. Complete payroll on a weekly basis to pay out nurses and for
billing purposes.
. Created new employee packets
. Contact Career Schools for nurse availability to cover current
open positions
. Contact referral sources for potential new cases (such as
hospitals and regional centers)
RE MAX MASTERS COVINA, Ca
SEPT 08 - May 11
Office Assistant
Real Estate Office - REO Agent
0. Provided excellent customer service in an effort to expand our
inventory and obtain a successful closing.
1. Established a relationship with third party vendors in an effort to
meet closing deadlines.
2. Reviewed and Submitted purchase offers according to bender guidelines
in a timely manner.
3. Reviewed appraisals, title reports, escrow instructions, savings,credit and income documentation
4. Schedule appointments to complete vendor required inspections, such
as termite inspections and appraisals.
5. Inform all interested parties of Relocation Assistance Program and
/or other options.
6. Coordinate/Schedule vacates appointments/inspections.
7. Create Purchase Addendums / Disclosures
IRWIN MORTGAGE / PINNACLE fINANCIAL WALNUT,
ca
nOV 98 - JUNE 2006
Branch Mgr. Assistant
Mortgage Lending
8. Managed daily schedule for office manager, appointments, trips,
staff meetings, clients and company events.
9. Customer Relations, research, problem solving, complaints
. Assisted Manager with his personal pipeline from the initial stage
of pre-qualification to final closing of the transaction.
. Reviewed appraisals, title reports, escrow instructions, savings,credit and income documentation
10. Made contact with client to obtain documentation for pre-
qualification and maintained communication until closing.
11. Maintained the customer database up to date in an effort to
distribute promotional mailers and reminders.
Pacific old kent
oct 97 - nov 98 anaheim, CA
UNDERWRITER ASSISTANT
Mortgage Lending
. Customer Relations, research, problem solving, complaints
. Assisted the Underwriter in reviewing new files received for
approval.
. Reviewed appraisals, title reports, escrow instructions, savings,credit and income documentation
. Communicated with third parties involved in each transaction.
EDUCATION:
ARROYO HIGH SCHOOL EL MONTE, CA
1981-1983
General Education classes completed. - DIPLOMA
NORTH WEST COLLEGE WEST COVINA,
CA
Medical Assistant - Certified 1983
Nurse Assistant - Certified 1982