Project Management
Resume:
Bhuvaneshwar Jayakumar
acf780@r.postjobfree.com
Summary:
10+ years of progressive experience in Business Analysis, Project Management, Account Management, Delivery
Management, Content Management and Software Development in the Media & Entertainment, Mobile, Telecom,
IWMS, Real Estate and Healthcare spaces
Experience in creating RFPs, Project Plans – scheduling, budgeting, ascertaining critical paths, tracking dependencies
& milestones, resource allocation and risk mitigation
Implementing Agile processes and practices within the team as part of the PMO best practices
Experience as a Business Analyst in all the phases of the System Development Lifecycle: Planning, Requirement
Gathering, Change Request Management, Analysis, Design, Implementation and Testing – analyzing, eliciting and
documenting business requirements and system functional specifications in creating BRDs and FSDs along with use
cases
Experience in reporting – status tracking and reporting, mobile and web content aggregation and reporting, market
analysis and report generation
Domain Expertise in PushToTalk, ClickToSend, Voice over IP, Multimedia Storage, Call Processing features like Call
Forwarding, Call Barring, CLIR, DND, Voice Conferencing, Jabber Protocol, SIP Protocol, Multimedia Messaging –
transfer and storage and Instant Messaging Services for mobile phones in 3G Networks, Network
Expertise in Smart Mobile Retailing Platforms, Premium Short Messaging Services, Mobile Content Management
Systems, Mobile Storefront Management Systems and IWMS (Integrated Workplace Management Solutions) – Asset
Management, Real Estate Portfolio Management, Facility Maintenance Management, Space Management, Move
Management, Project Management, Sustainability and Strategic Planning
Experience in internet protocols – TCP / IP, UDP, DNS, HTTP, HTTPS, VOIP, SIP
Experience with streaming technologies HTTP based streaming (HLS) and Adobe Flash (HDS) encoding, custom
content metadata files (ingestion, processing and delivery), DRM, media insertion, pay per view (affiliates and affiliate
portals), workflow management systems
Experience in media delivery technologies to the CDNs in the cloud (Amazon Web Services)
Professional Experience:
HBO – New York City, New York April 2012 to date
Role: Project Manager
Project Description: HBO, a global leader in media and entertainment with businesses in television networks, film and TV
entertainment and publishing, uses its industry leading operating scale and brands to create, package and deliver high quality
content worldwide through multiple distribution outlets. As a Project Manager, I was instrumental in creating and managing the
PMO processes as well as managing the technology projects using Agile (maintaining and improving the existing framework as
well as the upcoming new framework and projects) which power the HBO GO platforms.
Responsibilities:
Analyzing and documenting the existing business processes and creating new improved processes as a part of the PMO
team within the team
Bhuvaneshwar Jayakumar
acf780@r.postjobfree.com
Introducing and implementing the Agile processes and best practices within the team and successfully using Agile
throughout the SDLC of the projects
Identifying client’s pain areas and presenting strategic solutions
Conducting extensive GAP Analysis and documenting the AS IS and TO BE solutions
Working closely with the business users to elicit the business requirements and processes through conducting JAD
sessions, Focus Group Sessions & Interviews
Working closely with the Stake Holders, Technical and QA Managers to develop and maintain a detailed Project Plan
and ensuring the milestones are met in a timely fashion
Creating and maintaining detailed weekly status reports
Creating Process Workflows, Requirements Documents, Training Manuals, Data Mapping Documents
As a Scrum Master facilitating and managing the weekly Product Backlog Meetings, Sprint Planning Meetings, Daily
Scrums and Sprint Reviews & Retrospective Meetings
Facilitating weekly status meetings within various team within the supply chain process within the organization
Efficiently running daily scrums and managing 2 week sprint cycles
Monitoring managing the daily Production issues that get escalated
Presenting the new business processes and best practices to the Stake Holders
Liaising with the business and the technical teams to ensure the quality and timely delivery of the project
Creating test plans and test scripts
Working closely with the external vendor teams to successfully oversee the timely implementations and integration of
solutions
Training the business users on the usage of the newly implemented software tools and solutions
MphasiS – New York City, New York Aug 2011 to March 2012
Client: QualCare – Piscataway, New Jersey Role: Business Analyst / Project Manager
Project Description: As a Business Analyst / Project Manager, I was instrumental in studying and analyzing the existing
business process in order to recommend and document the best practice solutions and oversee the successful implementations of
Visual Cactus and CAQH.
Responsibilities:
Analyzing and documenting the existing business processes
Working closely with the business users to elicit the business requirements and processes.
GAP Analysis
Working closely with the Stake Holders and IT Project Manager to develop and maintain a detailed Project Plan and
ensuring the milestones are met in a timely fashion
Creating and maintaining detailed weekly status reports
Conducting JAD sessions
Creating Process Workflows, Requirements Documents, Training Manuals, Data Mapping Documents
Presenting the new business processes and best practices to the Stake Holders
Liaising with the business and the technical teams to ensure the quality and timely delivery of the project
Creating test plans and test scripts
Working closely with the external vendor teams to successfully oversee the timely implementations and integration of
solutions
Bhuvaneshwar Jayakumar
acf780@r.postjobfree.com
Training the business users on the usage of the newly implemented software tools
Identifying client’s pain areas and presenting strategic solutions
MphasiS – New York City, New York June 2011 to July 2011
Client: Related Group Of Companies–New York Role: Business Analyst / Onsite Delivery Manager
Project Description: As a Business Analyst / Onsite Delivery Manager, I was instrumental in studying and analyzing an existing
flash website in order to recommend and document the evolution of the flash website into a HTML website to provide the end
users with a better and smoother User Interface with seamless navigation.
Responsibilities:
Working closely with the business users and design team to elicit the business requirements and process.
Creating Business Requirements Document, Use Cases Document, Requirement Traceability Matrix
Change request management
Assisting the technical teams in the creation of Technical Approach Document, Proof Of Concept
Working closely with the Project Managers to make sure the milestones are met in a timely fashion
Liaising with the business and the technical teams to ensure the quality and timely delivery of the project
Creating and executing UAT test scripts
GAP Analysis
ValuD Consulting LLC – West Palm Beach, Florida Nov 2010 to May 2011
Clients: JPMC, NYPH, Humana Role: Business Analyst / Global Delivery Manager
Project Description: As a Business Analyst / Global Delivery Manager, I was instrumental in providing various IWMS
implementation solutions for large corporations such as Asset Management, Real Estate, Portfolio Management, Facility
Maintenance Management, Space Management, Move Management
Responsibilities:
Creating RFPs
Working closely with the clients to gather the business requirements
Budgeting and Resource Allocation
Creating Project Plans
Creating the Business Requirement Documents and Functional Specification Documents
Creating and executing UAT test scripts
Functional Testing
Managing Client accounts – development and maintenance
Architecting Onsite Offshore Management
Coordinating, organizing and managing teams facilitating the Global Delivery Management model
PWS Inc – Brookhaven, PA June 2010 – Oct 2010
Bhuvaneshwar Jayakumar
acf780@r.postjobfree.com
Role: Business Analyst / Project Coordinator
Project Description: Developing a helpdesk application to facilitate the Marketing and Sales teams to get information on the fly
on the field to view existing customer’s details and generating appointments for new customers and the budgeting module.
Responsibilities:
Working with project manager to document the project plan
Eliciting business requirements from clients – using requirement workshops
Analyzing and documenting business processes
Translating business requirements into functional requirements
Liaison between the business and the technical teams – translating the client’s business requirements into well defined
products and services through the entire lifetime of the project
Creating and executing UAT test scripts
Territory Management Module Analysis
Training the Marketing and Sales Teams to use the system
Analysis and Automation of the Budgeting Module Budgeting and achieving aggressive weekly / monthly targets
Coordinating, organizing and managing teams in field marketing, retail marketing and event marketing
Distinctive Solutions – Bala Cynwyd, PA May 2009 May 2010
Client: Verizon Role: Business Analyst / Project Manager
Project Description: I worked as a Business Analyst in enhancing an already existing application that enables the Verizon
Helpdesk team to keep track of customer trouble tickets and internal user requests.
Responsibilities:
Created the Project Plan including scheduling, budgeting, WBS (Work Breakdown Structure), ascertaining critical
paths, dependencies, milestones and resource allocation
Conducted detailed and comprehensive gap analysis by working with the client IT staff, supervisors, and end users, in
order to identify system and operational requirements and improvements.
Gathered requirements for all the different phases of the project. Conduct individual and group sessions with sponsors
and users to gather business requirements.
Develop strategic partnerships with the business unit to develop a solid knowledge base of the business line, including
the business plan, products and processes.
Delivered presentations on Project Status and Current Open Issues Report to Users, Stakeholders and other involved
groups
Thought River Solutions, Lansdale, PA July 2008 – April 2009
Clients: Zone7Studios, Payoda, Fone Mine Role: Business Analyst / Project Coordinator
Responsibilities:
Bhuvaneshwar Jayakumar
acf780@r.postjobfree.com
Understanding and providing compelling mobile, web and IT solutions for new business initiatives
Creating RFPs
Working closely with the Marketing team for Strategic Marketing of the services and products offered
Conducting JAD and JAR sessions to elicit requirements
Requirements Gathering – creating Business Requirement and Functional Specification documents
Creating and executing UAT test scripts
Functional Testing
Liaison between the clients and the various teams to design, develop, test and deploy the projects
Client Servicing and Customer Delivery Management
July Systems & Technologies, Santa Clara, CA / Bangalore, India May 2005 – April 2008
Role: Project Coordinator / Business Analyst / Developer
Project Description: As a Project Coordinator, was responsible for managing projects and rolling out services worldwide which
involves creating, deploying and managing WAP and PSMS stores/sites while liaising with the various teams to get the content
and solutions, which the service demands.
Responsibilities:
Creating RFPs, Project Plans including scheduling, budgeting, WBS (Work Breakdown Structure), ascertaining critical
paths, dependencies, milestones and resource allocation
Complied to PMO practices and implemented a hybrid methodology throughout the lifecycle of the project using Agile
as the primary methodology
Created scope documents and mockups
Project budgeting, scoping, planning, time management, resource management, risk analysis
Supply Chain Management, Financial reporting
Interacted with stakeholders to finalize the Business Requirements Document (BRD) in terms of Content, Pricing and
Store / WAP Page Structuring, creating detailed FRDs
Creating Use Cases, Business Process Modelling & Work Flow Diagrams using MS Visio
Analyzed system requirements, developed detailed Test plan, Test cases, Test scripts for testing the functionality, GUI
and security testing.
Sourcing mobile content from content partners
Responsible for mobile content management, storefront management and product delivery management
Liaison with the in house and third party billing integrators and payment gateways
Services Launched and Managed as a Service Delivery Manager
HelloMoto US, AT&T Beyond Media Net, Fox TV, Fox Reality, FX, Speed TV, NatGeo, Lifetime TV Networks,
MTV, VH1, Universal Music US, UEFA, The Bigger Picture, Miami Vice Worldwide, Crazy Fun Babe, Ocean
Communications, Digital Music Delivery – UK, SDTv, Playboy, Blue Movie, Kabel1, Betfair, Campina, Ay Yildiz,
Universal Pictures – Germany, NDTV – India
Bhuvaneshwar Jayakumar
acf780@r.postjobfree.com
Projects Developed using Java, Velocity, Oracle and Tomcat 5.5
Content Catalog A compelling catalog which enables July System’s clients to view the rich mobile content
Janokka Technologies Limited, Chennai, India Dec 2003 April 2005
Clients: Alcatel, FTRD – France Role: Business Analyst/Developer
Project Description: Janokka develops signaling and switching solutions for enabling IP (Internet Protocol) Multimedia
Subsystem based communication in 3G mobile networks. It develops certain technology products like server components for 3G
Networks.
Responsibilities:
Analyze business requirements, business process and system architecture/design.
Responsible for defining, documenting and publishing Functional Specifications and BRD Business Requirements
Documents.
Part of the development team that was responsible for bringing the project requirements to life
Part of the presentation team that was responsible for showcasing the products to the clients
Projects Developed using Java, Oracle, MySql:
MMS Storage Server for 3G Networks A storage server (Application Server) for the subscribers in a 3G Network to
manage their files
CWiS One – A Network Monitoring Tool For 3G Networks
Technical Skills:
Programming and Scripting : Java2EE, Servlets, JSP, RMI, JDBC, EJB, JMS, HTML/CSS, DHTML,
XML, XSL, HTML 5, Javascript, shell scripting
Databases and Tools : Oracle 9i, 10g, MySQL, Toad, MongoDB
Frameworks : Struts, Velocity, Spring
Project Management Tools : Microsoft Project, Microsoft Visio
Others : Archibus (17.3, 18.2, 19.1), Tririga 19, Smart Portal System, Content Processing System, HSP Meditrac 9.18, HSP
Uniflow 9.18, Visual Cactus 3.11, CAQH DAS, Jira, HBO GO, Extensible Services
Platform (ESP), VIP (Viewing Portal), IVE (Interactive Viewing Experience), E Screener
Education & Certifications:
Masters in Computer Applications (MCA)
Bachelors in Applied Sciences & Computer Technology
Certified ScrumMaster from Scrum Alliance
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