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Customer Service High School

Location:
Bloomington, MN, 55437
Posted:
October 01, 2014

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Resume:

ANGELINE YEAKEHSON

***** ****** *** *, #**, Bloomington, MN55431

acf76h@r.postjobfree.com Cel#:952-***-****/952-***-****

OBJECTIVE

I have a passion and like working with people that need help especially sick people; I am seeking for employment in the health care sector to contribute my talents, skills and experience acquired so far.

KNOWLEDGE, SKILLS, AND ABILITIES:

I possess the following knowledge, skills and abilities:

• Current License,CNA/Home Health Aid Certificate from Minnesota;

• CPR-Adult and Standard First Aid training from Minnesota;

• Mental Health First Aid USA training from Minnesota;

• Have 7 years clinic/group home health care experience

• Have the ability to read, write, speak and understand English;

• Have the ability to take direction and provide quality customer service;

• Will meet all health requirements, as required by law;

• Have the ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers and other facility staff.

• Ability to calmly respond to emergencies.

• Ability to show empathy, provide comfort, de-escalates volatile situations, through consistent and structured interactions with residents.

• I have the willingness to work on skill areas identified by supervisory staff as in need of development or improvement,

• Have the desire to improve the quality of life of the residents.

• Have Strong initiative and problem solving skill.

• I have a Physical stamina to climb stairs, clean, cook, walk, and remain physically active throughout 80% of an 8 hour shift.

• I have good human relations

WORK EXPERIENCE

Feb 20, 2013-Jul 31, 2013 : Residence Care Associate

Brookdale Senior Living

3330 Edinborough Way Edina, MN 55435

877-***-****

Responsibilities

Provided direct care to residents following an individual service plan, treated each resident with respect and dignity, recognized individual needs, and encouraged independence where necessary. Foster a homelike atmosphere through the community.

Essential patient care: bathing, dressing, grooming, toileting, hydrating and feeding, exercising and ambulating, brushing teeth and hair care. Making patients’ living conditions as safe and comfortable as possible by keeping the patients’ rooms neat and clean, arranging furniture and making beds, adjusting lighting and room temperature, removing potential safety hazards or sources of personal injury such as spills or objects left on the floor; recording, measuring and reporting vital signs (pulse, temperature, and respiration), weight and meal consumption, intake and output.

May 1, 2012 -Present : Care Manager

Keystone Communities Management Group LLC.

2750 North Victoria Street Roseville, MN 55113

Responsibilities

Essential patient care: bathing, dressing, grooming, toileting, hydrating and feeding, exercising and ambulating, brushing teeth and hair care. Making patients’ living conditions as safe and comfortable as possible by keeping the patients’ rooms neat and clean, arranging furniture and making beds, adjusting lighting and room temperature, removing potential safety hazards or sources of personal injury such as spills or objects left on the floor; recording, measuring and reporting vital signs (pulse, temperature, and respiration), weight and meal consumption, intake and output.

September 5 & 7, 2011 : Clinical Student

Richfield Health Center, 7727 Portland Ave

Minneapolis, MN 55423-4394

Responsibilities

Bathing, dressing, helped with toileting, hydrating and eating, and ambulating. Making patients’ living conditions as safe and comfortable as possible by keeping the patients’ rooms neat and clean, arranging furniture and making beds, removing objects left on the floor.

July 2005-May 30, 2010: Nurse Assistant (NA)

Group of 77 Health Care Center

Newport Street, 1000 Monrovia, 10 Liberia

Responsibilities

Essential patient care: bathing, dressing, grooming, toileting, hydrating and feeding, exercising and ambulating, brushing teeth and hair care. Making patients’ living conditions as safe and comfortable as possible by keeping the patients’ rooms neat and clean, arranging furniture and making beds, adjusting lighting and room temperature, removing potential safety hazards or sources of personal injury such as spills or objects left on the floor. Recording, measuring and reporting vital signs (pulse, temperature, and respiration), weight and meal consumption, intake and output.

EDUCATIONAL BACKGROUD

August 1- 30, 2011 : CNA/Home Health Aid Certificate

J.J. School of Technology, 7420 Unity Ave N # 301

Minneapolis, MN 55443-3136

May 6, 2011 : CPR-Adult and Standard First Aid Training

American Red Cross/ J.J. School of Technology, 7420 Unity Ave N #

301, Minneapolis, MN 55443-3136

May 27, 2011 : Mental Health First Aid USA Training

American Red Cross/ J.J. School of Technology, 7420 Unity Ave N #

301, Minneapolis, MN 55443-3136

1991-2004 : High School Diploma and West African Examination Council

Certificate, Addo Mills International High School, Barnesville,

Monrovia, Liberia

REFERENCES

1. Theo Nyumah, Trainer/instructor, J.J. School of Technology, 7420 Unity Ave N # 301

Minneapolis, MN 55443-3136, Cel#: 763-***-****

2. Barbra Macanese, Supervisor, Keystone Community Keystone Communities Management Group LLC. 2750 North Victoria Street Roseville, MN 55113

Contact: 612-***-****

3. Sonain, Supervisor, Richfield Health Center, 7727 Portland Ave, Minneapolis, MN 55423-4394/ 612-***-****

4. Wonderr K. Freeman, Director, Group of 77th Home Health Care Center, Newport Street, Monrovia, Liberia Cel#:+231-****-****

5. Domino, Supervisor

Brookdale Senior Living

3330 Edinborough Way Edina, MN 55435

877-***-****



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