P riscilla A. Chavez (Bilingual)

**** ******

Houston, TX 77003

832-***-****

acf74r@r.postjobfree.com

O BJECT I V E To obtain a challenging position utilizing abilities

developed t hrough my experience and allowing me the

opportunity for p rofessional growth.

S K I L LS Proficient in Microsoft Office, Outlook, Advantage 2000, Excel,

Word Perfect, In ternet, Windows 2003, 2007, Access, Law

Base, AS 400, SAP, Records Management

EXPER I ENCE

2011 - Present Health Care P rovider

Citizen Home Health

Monitor medication, administer bedside and personal care

i ncluding ambulation and personal hygiene assistance. Perform

housekeeping duties. Plan, shop and prepare nut ri tious meals

for patient. Transport patients to appointments and activities.

2010 - 2012 Customer Counter Clerk

United Postal Services (UPS)

Greeted customers, determined customer needs and how to

exceed their expectations. Delivered exceptional customer

service through customer engagement and quality product

delivery. Received and processed packages for shipping,

i ncluding lifting and weighing packages on scale. Identified

customers’ needs and offered additional services which could

benefit them. Recorded all sales t ransactions completely and

accurately in Point of Sale system. Performed end of day duties:

reconciliation of cash, checks, money orders, credit cards, and all

other t ransactions accurately and in accordance with company

policy and procedure.

2004 - 2011 Administrative Assistant

City of Houston - Jai l Health Bureau / DPC Administration

Reviewed, organized and prioritized office operations and

p rocedures. Prepared, coordinated and distributed official

p rogram communications. Maintained personnel files, central

f iling system and information updates. Assisted support staff

w ith work-related problems to improve job performance.

Coordinated, prepared and submitted t ravel request, monthly

reports and phone services requested for staff. Draft reports,

correspondences and other documents such as proof/edit

documents for accuracy, content and format on various bureau

matters. In terpret and disseminate administrative policies and

p rocedural revisions for staff implementation. Prepared Time

and Attendance reports and scheduled interviews. Conducted

p rocurement, maintained office supplies, medical supplies,

electronic equipment, furniture, services and labor via SAP and

P-Card. Assisted with preparation of federal, state and local

audits for quality assurance.

R EFERENCES Available Upon Request

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