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Customer Service Manager

Location:
Homestead, FL
Salary:
30000
Posted:
October 01, 2014

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Resume:

Maria E. Santos

***** ** *** ***** *********, Florida 33033

Phone: 305-***-**** or 305-***-**** E-Mail: acf736@r.postjobfree.com

Objective:

Seeking a Property Management position with a company where I may use my

experience to the full extent.

Experience:

Assistant Property Manager (Yardi Experience) Payscan

Cornerstone Group June 2010-2014

Assistant Property Manager (Onesite Experience) Payscan

The Related Group Sept 2005-2007

D uties:

• Managing other (up to 8 employees)

• Hiring And Firing employees

• Processing Timesheets

• Customer Service-Answering multi phone lines, receiving and sending daily e-

mails, mailing “Thanks You” cards

• Strong Computer literacy (Word, Excel, Email, Power Point, Internet)

•Assisting Property Manager with their duties & reports

•Accounting Month End

•Collecting and posting monthly rents and late fees (pay scan) Puling up and receiving

Daily Delinquency reports

•Sending out and posting resident notices- 3 Days, 30,60,90 renewals, Resident

Activities, Crime watch meetings

•Eviction proceeding/Assisting Sheriffs with eviction processing – 1st Stage, 2nd Stage,

24 Hour Notice

•Move-Ins, Move-Outs, Renewals Inspections/ Audit Inspections (Units & Files)

•Assisting and directing vendors to proper units, and/or community site

•Billing and Paying invoices,

•Taking in and processing Maintenance work orders

•Placing orders for maintenance and office supplies

•Screening and processing applications for future residents

•Showing vacant units

•Reading and explaining lease terms and conditions

•Assisting with the connection of utilities

•Daily Data Entry

•Much More Etc.

Certificates/Trainings:

Fair Housing –HOPE, Fair Housing I The Basics, Fair Housing II Beyond the

Basics, Prevention of Sexual Harassment, Prevention of Sexual Harassment for

Supervisors, Welcome to Multifamily Housing, Exploring Diversity, Do Not Let

Mold Get Old

Education: H igh School Diploma

Reference Available Upon Request!



Contact this candidate