*** ******* ******, **** **

London ON N*V *R*

226-***-****

Chelsea Plomin

Work History

Lids Hair, Albert Street, London ON - Apprentice. May 2012 - September

2013.

< formulated, mixed and applied colour and toner to clients' hair

< prepared foils for all stations

< brought in my own clients to provide a complete salon experience,

including cut, colour and style

< blow-dried/styled hair when needed

< performed all housekeeping (including sanitizing brushes, combs etc.)

to ensure a clean, tidy, inviting studio

< opened/closed and secured studio (disabled/enabled alarm), opened and

balanced till; did bank deposits

< draped clients, washed hair and massaged scalp, providing a relaxing

experience

< reception duties - booked, confirmed and rescheduled appointments

avoiding conflicts

< placed with colour order

< accepted orders, inventory, priced and arranged product displays

< up-sold product and services

< prepared coffee, tea and cappuccino, providing exceptional customer

service

The Keg - Wellington Road, London ON - Cocktail Waitress. February 2012 -

July 2012.

< opened and closed - prepared sections for service, stayed updated on

features

< acknowledged customer within 30 seconds in a professional manner -

took drink order under 1 minute - appetizer delivered under 10 minutes

- entr e delivered under 20 minutes

< consistently maintained guests' needs

< stocked supplies and assembled cutlery sets

< assisted other servers as needed

< garnished drinks, finished plating and ensured accuracy of order

before delivery

< summed tips and calculated back of house percentage

< performed housekeeping duties at end of shift ensuring restaurant was

clean to Ministry standards for next day's opening

Jaz Hair Studio, Queens Avenue, London ON - Apprentice. June 2011 - May

2012.

< answered phone in a courteous professional manner, scheduled

appointments, courtesy calls

< greeted and draped clients while providing exceptional customer care

< continuously checked inventory levels and accurately entered stock in

the computer system

< placed colour order and put all product away; organized the colour

room

< maintained the shop's cleanliness, laundered, folded and put away

towels

< replied to emails in a timely manner

< opened and closed shop - opened and closed till

< distributed tips at the end of the day and completed bank deposits

< tracked all cheques written

< prepared foils and assisted in application - washed clients' hair -

applied colour and toner

Boathouse, Supervisor - WhiteOaks Mall, London ON. March 2011 - May.

< opened and closed store ensuring the premises was secure - key holder

< trained and mentored staff

< set-up displays, confirmed, counted and put away inventory -

transferred merchandise to other locations, priced garments, mark-

downs and promotions

< performed refunds, balanced tills, reconciled debit and credit card

transactions, prepared and deposited daily cash

< consistently up-sold and exceeded set targets

< greeted customers, offered suggestions, made them feel comfortable and

welcome

< cleaned store daily - changed window displays and manikins weekly

Chelsea Plomin page 2...

Gold's Gym, CSR - Wellington Road, London ON. September 2010 - March 2011.

< greeted customers in a friendly, courteous manner; took care of all

walk-ins' needs, requests and directed them to the appropriate person

- conducted client tours

< investigated customer's past-due accounts, accurately billed and

rectified the amount - issued scan cards

< designed attractive sign-up sheets and informational postings

< maintained all stock levels

< consistently up-sold all product and services - made smoothies

< scheduled personal training sessions and squash court while avoiding

conflicts

< opened/closed till and balanced all transactions at the end of shift

< ensured cleanliness of front counter and reception area, women's stock

levels in bathrooms, ensured movie was playing in cardio theatre at

all times and music was at an acceptable level

< attended all workshops, meetings and stayed informed of all current

programs

< accurately filled out all relevant paperwork (guest passes, payroll,

membership changes, etc.) paying attention to detail

Body Perks, Dundas Street, London ON. September 2009 - September 2010.

< same duties as Jaz and Lids

McDonalds, Hamilton Road, London ON. February 2009 - September 2009.

< served customers in a courteous, friendly manner

at front counter and drive-thru

< cleaned restaurant to Ministry of Health

Guidelines

< prepared food - up-sold product

< continuously restocked supplies

< operated till completing cash/debit transactions

Education

Fanshawe College, Woodstock Campus, hairdressing - present

Clarke Road Secondary School September 2006 - 2011, obtained OSSD

Awards & Certificates

Smart Serve Certified - May 2011

Awarded for the highest mark in grade 9 applied mathematics - (92%)

Awarded for achieving an above 80% average in grade 9

HeartSaver (A)

PeopleSaver First Aide - Standard First Aide & CPR

Smart-Tan Certified (GOLD's Gym)

Interests and Activities

Like to spend time with family on trips such as camping or to a cottage

Enjoy playing sports - volleyball, basketball, snowboarding, soccer and

working out

Love to cook, bake and enjoy scrap booking

Computer Skills

Microsoft Publisher PowerPoint ASF International

Word Perfect HELIOS Tanning Bed Software T-Max Tanning Bed

Software

Corel Suite Extensive Internet Experience

Squirrel POS System

MILANO SPA

References

Excellent references available upon request

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