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Customer Service Representative

Location:
Baltimore, MD
Posted:
September 29, 2014

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Resume:

Tamera Walker

Baltimore, MD

acf6xf@r.postjobfree.com - 410-***-****

WORK EXPERIENCE

Environmental Services

Union Memorial Hospital - Baltimore, MD - January 2012 to Present

Responsibilities

• Operates various mechanized cleaning equipment, such as vacuums, polishers, buffers, etc.

• Maintain facility and patients in a sanitary and infection-free condition through washing, cleaning and

replacement of equipment and furnishings.

• Must handle various cleaning solutions, chemicals, etc.

• Follow instructions on use of germicidal solutions to clean

• Report any needed repairs immediately to supervisor (such as leaky faucets or toilets, loose tile,

broken window panes, missing nuts or screws, beds needing repair, etc.)

• Use safety precautions in all housekeeping services.

Customer Service Representative

Visa Inc - Owings Mills, MD - October 2006 to March 2009

Responsibilities

• Consulted with customers about their product or service needs and desires

• Activated Participating Financial Institutions Visa Gift Cards

• Resolved billing problems and maintained accurate records

• Received Inbound calls from customers suspecting fraud on their accounts

• Created passwords for online Visa credit or debit users

• Preformed various independent projects for management

Shift Supervisor

CVS Pharmacy - Baltimore, MD - August 2005 to September 2006

Responsibilities

• Money Handling

• Stocking

• Inventory

• Scheduling

• Securing the store when closing

• Cleanness of store

EDUCATION

Radiology

CCBC - Catonsville, MD

2005 to 2006



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