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Customer Service Representative

Location:
Sun City West, AZ
Posted:
September 29, 2014

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Resume:

Sonia Johnson

*** ***** ******

Brooklyn NY ***16

347-***-****

acf6p6@r.postjobfree.com

_

SUMMARY OF QUALIFICATION

Worked both as a crew member and independently

Get along well with employers and coworkers

Experienced in customer relations

Self-motivated; able to learn on own initiative

Excellent record of dependability and reliability

Versatile and multi-skilled person

EMPLOYMENT HISTORY

Barclay Center, Brooklyn NY September 2012-Present

Bedford Stuyvesant Family Health Clinic, Brooklyn NY May 2007-August 2011

Custodial Maintenance/Housekeeper

Service, clean, or supply restrooms.

Gather and empty trash.

Clean building floors by sweeping, mopping, scrubbing, or vacuuming.

Follow procedures for the use of chemical cleaners and power equipment to prevent damage to

floors and fixtures.

Mix water and detergents or acids in containers to prepare cleaning solutions, according to

specifications.

Strip, seal, finish, and polish floors.

Notify managers concerning the need for major repairs or additions to building operating

systems.

Requisition supplies or equipment needed for cleaning and maintenance duties.

Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or

squeegees.

BP Products, Brooklyn NY July 2006-May

2007

Pathmark Stores, Brooklyn NY August 2003-June 2005

Ebony Tax Service, Brooklyn NY February 2002-August 2003

Cashier/Customer Service Representative

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators,

cash registers, or optical price scanners.

Greet customers entering establishments.

Answer customers' questions, and provide information on procedures or policies.

Sell tickets and other items to customers.

Process merchandise returns and exchanges.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as

mopping floors and emptying trash cans.

Stock shelves, and mark prices on shelves and items.

EDUCATION

Hold Trinity High School, Jamaica, WI; graduated with an Academic Diploma

REFERENCES AVAILABLE UPON REQUEST



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