ELAINE KRYSTLE E. MENDOZA

** ***** **. ***********, ******

092******** (047-*******

acf6nm@r.postjobfree.com

acf6nm@r.postjobfree.com

QUALIFICATIONS SUMMARY:

Professional, flexible and able to work under pressure. Has a four year experience in

customer service .Trustworthy, ethical, and discreet committed to superior customer

service .Possess skills in graphic arts. I am eager to widen up my skills, experience and

knowledge in different areas of opportunity.

EMPLOYMENT HISTORY

PASSIONDIARIES PRINTING HOUSE

Rizal St. Dinalupihan, Bataan

Graphic Artist Owner

July 2013 Present

Dell International Services Dell Philippines

2nd Floor, 1800 Eastwood Ave. Bldg.

Eastwood City Cyberpark 188E. Rodgriguez Ave.

Bagumbayan, Quezon City

Philippines

Resolution Specialist

October 2006 – December 2009

Inbound/ Outbound/Email

Handles status inquiries, issue credits, issue replacements for missing,

wrong, damage items, handles complaints, etc.

IBM Daksh

30th Flr. Pb Com Tower

Ayala Avenue Makati City

Customer Care Agent

September 2005 – August 2006

Handles complaints, upselling, change their telephone number, accepts payments,

Issue credits, etc.

KIDDIEPARTY.COM

West Greenhills

San Juan Metro Manila

Graphic Artist

May 2004 May 2005

Handles lay out invitation, creates tarpaulin, poster, label for souvenir, guestbook, piñata,

Assist customers in show room.

EDUCATIONAL BACKGROUND :

FINE ARTS MAJOR IN INDUSTRIAL DESIGN

UNIVERSITY OF SANTO TOMAS 2000 2004

SAMPALOC MANILA

BATAAN PENINSULA STATE UNIVERSITY 1996 2000

SECONDARY

DINALUPIHAN ELEMENTARY SCHOOL 1990 1996

PRIMARY

CHARACTER REFERENCE:

Jan Cendrix Reyes

DELL

Coach

091********

Ma. Paula Sangalang

DELL

Resolution Specialist/Fraud Analyst09064343476

Cromwel Taduran

IBM Daksh

Coach

( 091********

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