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Apt A* Val_Mavraj@yahoo.

Clifton, NJ com

07013

Valmira Mavraj

Experience Feb 2013 - Jul 2014 Valley National Bank

Wayne, NJ

Junior Auditor

Key Accomplishments

The only branch Auditor in Charge to perform all branch audits bank-wide

for Q4 2013 and Q1 2014 (total of 37 branch audits in NY/NJ combined).

Placed in charge of solo projects when two auditors were typically

assigned for large branches.

Daily Functions

Independently performed audits of retail branches located in NJ and NY.

Performed audit procedures, evaluated internal controls, reviewed and

analyzed evidence and documented department processes and procedures.

Conducted interviews, reviewed documents, and composed working papers.

Identified and documented audit issues and recommendations using

independent judgment.

Assisted in preparation of the draft audit report.

Assisted in other Department Audits under the direction of the designated

supervisor (ACH and Retail Banking SOX texting).

Dec 2011 - Feb 2013 Valley National Bank

Westfield, NJ

Branch Service Manager

Key Accomplishments

Proposed a District initiative to mitigate branch losses through

supplemental training/workshops focusing on topics such as fraud

prevention, check kiting, counterfeit checks, cash management for

supervisors, etc.

Designated as New Hire Mentor for new Service Managers.

Daily Functions

Led, coached, and developed staff in achieving sales and service quality

goals.

Ensured that the branch was in compliance with Bank policies and

procedures as well as legal and regulatory requirements.

Accountable for satisfactory audit ratings specific to operational

policies, procedures and AML/BSA compliance, including functions like

wire transfers, authority levels, cash limits/controls.

Reviewed monthly WatchList (high risk) report and initiated preliminary

investigation/due diligence.

Ensured employees adhered to laws and regulations relating to money

laundering including BSA, KYC, OFAC, and CTR as they relate to banking

transactions.

Contributed to the development and implementation of the branch's

business plan and strategic initiatives.

Handled complaints, inquiries or problems directed to the branch.

Sep 2007 - Dec 2011 Bank of America

Hazlet, NJ

Teller Operations Specialist

Key Accomplishments

Merit based promotion from Sales and Service Specialist to Teller

Operations Specialist June 2011

Scored 10 out of 10 consecutively on audits as a team

Trained 2 new hire Teller Operations Specialists

Tellers at 100% of referral goal Q3

Received Global Recognition for being a team player

Received Most Valuable Associate Award Q3 2010

Daily Functions

Directly supervised and coached tellers to accurately handle transactions

and make quality sales referrals while providing exceptional customer

service.

Handled all aspects of operations, including ensuring satisfactory audit

rating, managing critical operational metrics to minimize risks and

losses, maintaining high standards for cash control, monetary

transaction, security, and account opening activities; ensuring the

entire branch staff is trained and follows policies and procedures.

Supported the Branch Manager in the general management of the branch,

including hiring for teller roles, and executing sales plan as a team.

Education May 2007 Monmouth University

West Long Branch, NJ

B.S in Finance, Summa Cum Laude

Professiona Presently pursuing CAMS certification.

l Completed two day seminar: "Fraud Issues & Answers for Internal Auditors"

Development and "How to Audit Better"

Completed seminars: "Maximizing Data Analytics" and COSO 2013

Professiona Experience in Microsoft Office, ability to effectively manage multiple

l Skills projects simultaneously including prioritizing and organizing

assignments, excellent verbal and written communication skills, with

ability to communicate effectively with staff at all levels, detail

oriented, effective leadership skills and ability to work well in a team

setting and independently, proven customer service skills and ability to

resolve issues, exceptional analytical reasoning, proven record of sound

decision making by balancing risk with customer needs and business goals.

Contact this candidate