JO ANN K. SMITH

*** **** **** ***** * Mocksville, NC 27028 l

Phone: 336-***-****/704-***-**** Email: acf6gs@r.postjobfree.com

Summary

OBJECTIVE:

To obtain a position that will allow me the opportunity to utilize my knowledge and experience in a

productive manner.

EDUCATION:

General Business courses Salisbury Business College

Accounting courses – La Salle University

Medical coding – certificate

Notary Public

Data Entry

Relevant Work Experience

xpress Professionals – Winston Salem NC 07 07 2014 to present

E

Home Real Estate – Assistant to the President of the company

Printed MLS listing daily

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Retrieved tax cards for ownership and value

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Researched properties

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Assisted President of company in whatever needed

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Entered property information into MLS for sale properties

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Completed necessary forms

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Filed, composed letters, correspondence, spreadsheets

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Assisted tenants utilizing KPMS software

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Leases

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Scheduled appointments for show of houses

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Worked close with rental department

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Composed ads for newspapers for sale of houses

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Maintained logs of showings

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Printed stock report

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Brookridge Baptist Retirement Commumity – Winston Salem, NC

Independent Living

Administrative Assistant -12/16/2013 to 07/05/2014

Deposits (check scanner) and manual deposits

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Post cash receipts

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Census

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Copies, filing and organizing, responsible for incoming and outgoing mail

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Worker's comp, FMLA, unemployment, insurance benefits, wage verifications

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Answer phones, take and deliver messages,

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Back up for other departments (receptionist, activities, marketing), assist residents and families

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with above average customer service

Maintain Employee files (both manually and computer files)

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Maintain office equipment, order office supplies

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I – 9's and E Verify

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Data entry, spreadsheets

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Short term, seasonal and temporary employment - 11/02/2012-12/16/2013

DePaul Adult Care Communities,Inc.(Assisted Living w/Alzheimer's Care) ( Not for Profit

Organization) Clemmons, NC

Accounts Payable/Accounts Receivable/Billing 08/24/2004-11/02/2012

Coded and paid invoices in a timely manner upon verification and accuracy of charges (three

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way match) utilizing Great Plains accounting program

Managed multi line phone system, transfer of calls, email and paper messages, filing,

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correspondence, maintained office inventory

Posted cash receipts scanned checks

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Generated monthly statements utilizing Great Plains accounting software

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Collections of past due accounts

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bank reconciliations

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Data entry into a data base of medical (SHAER), contact, insurance, demographic information

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Medicaid billing using the NCESC Web Tool in the UB 92 format and Fund EZ, a specialized

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billing program, compiled information retrieved from the census, case manager's decision

notices and other information entered into SHAER – researched denials for re billing process

Generated month end revenue spreadsheets using Excel

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Customer service Assisted residents, family and agencies with questions and issues in

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relation to the resident's account (resident trust/charges/credits), Social Security, Special

Assistance, Veterans Affairs, and/or Long Term Care insurance benefits

Clemmons Village I (Assisted Living w/Alzheimer's Care)-Clemmons, NC

Administrative Assistant 7/2000 – 5/2004

Posted cash receipts utilizing Quick Books

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Maintained resident’s records in compliance with HIPPA

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Managed multi line phone system, filing, correspondence, maintained office inventory

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Medicaid billing using the NCESC Web Tool in the UB 92 format

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Researched denials providing revenue otherwise lost Remained current as resident's eligibility

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for assistance

Filed long term care insurance claims

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Compiled monthly revenue reports using Excel

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Responsible for paying and generating invoices

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Created face sheets for resident's files

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Responsible for collection of past due accounts

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Assisted with new hires (I 9's, W 2's, criminal and citizenship checks)

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Assisted with schedule, Assisted with payroll

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Distribution of mail, Census, data entry

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Customer service Greeted guests, vendors, families provided information in reference to the

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facility and services offered Scheduled tours of facility, marketing

Customer service Assisted residents, family and agencies with questions and issues in

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relation to the resident's account (resident trust/charges/credits), Social Security, Special

Assistance, Veterans Affairs, and/or Long Term Care insurance benefits

Contact this candidate