SABEENA HOSSAIN

PMP, CSM, PMI-ACP, CSP, CSPO

832-***-****

acf6e3@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Management expereince with over 15 years of consulting, planning and implementing projects

from initiation to delivery, in various industries including airline, retail, insurance, banking,

manufacturing and healthcare.

5+ years of experience managing SAP projects with million dollar budgets and global teams of 5-

50 members.

Managed and led SAP project implementations, created and managed project schedules and work

plans, allocation of resources and budgets along with planning schedules; controlling scope, cost,

and quality

Proficient in PMP project methodology; worked and managed projects in PPM

Six Sigma, Scrum, Product and Project Management certifications completed

Managed and supported software development, integration and migration projects, SAP projects, web

development, hardware implementation, SharePoint, Mobile, Digital and e-commerce, Retail

Systems, POS and Customer service projects.

Successfully managed multiple projects with different methodologies simultaneously using

applications such as PPM, ALM, FITNESSE, JIRA, Quickbase, VersionOne, Quality Center, Rational

tools, MS Office, Visio, Project, Outlook, Lotus Notes, and Sharepoint.

Experienced in all phases of the SDLC including project preparation, blue print, realization, testing,

and delivery in SAP project implementation; in depth knowledge managing projects in Waterfall and

Agile methodology.

Attended, participated and presented at all management levels - Project Status Reviews, steering

committees, and PMOs.

W ork with Business Leads/Program Managers and technical staff and other cross-functional teams to

ensure effective and timely execution of programs/projects.

Managed extensive project teams including onsite and offshore, major vendors such as Samsung,

Motorola, Brierley & Partners, and consultants through the complete SDLC process

SKILLS SUMMARY

Management: Program Management: Value-Added Leadership:

Software Development Project Preparation Cross-functional

Data Integration Blueprint/Requirements coordination & supervision

System Migrations/Integrations gathering Leadership presentations

PMP, Agile and ASAP Resource Management C-Level relationships

methodologies Project Scheduling Vendor Management

Enterprise wide implementations Monitoring & Controlling Business & IT Planning

Complex Multifunctional Program Realization/Testing/QA Client Relationships

Management Cutover/Rollout/ Process Improvements

Multiple industry knowledge Production Support

Six Sigma, Scrum and Project Risk& Issue Management

Management Certifications

PROFESSIONAL EXPERIENCE

Hewlett Packard – Sr. SAP Program Manager Oct 2013 - Present

Validated business needs and ensured consistency with the global template along with designing and

developing regional architecture documents to support deployments.

Create and manage documentation standards and audit for issues of consistency and presentation

for the compliance and regulatory

W orked with SAP R/3 teams to design and develop functional specifications and solutio ns to address

regional SAP gaps

Engaged in the analysis of business practices and unique regional processes along with local

regional systems to further knowledge around global template processes and SAP transactional

processes

W orking on projects for the Global Regulatory and Compliance team which focuses on more than 70

countries in EMEA, Asia and America

Interacting and supporting 20-25 SAP FICO, SD and MM global consultants on a daily basis

Responsible for Project Preparation including timelines, resource planning and scope followed by

Business Blueprint deliverables such as the functional requirements sign off, updating timelines and

facilitating and coordinating workshops.

Creating charters, work plans for integration projects with SAP and other interacting assets and

systems

Partnered with Technology Managers and Directors to lead Technology programs such as Business

Value, Technology Excellence supporting Global strategic goals

Southwest Airlines – Sr. Applications Program Manager Mar 2012 – Oct 2013

Coordinate any required changes with SAP Business System Specialists / Managers to ensure all

integration points within SAP are managed appropriately

Managing, tracking and supporting delivery for multiple development teams for the airline

International travel initiative

Understand relevant business needs to achieve program needs by developing SAP Project plans

Creation and management of cross company project plans related to the different SAP environments.

Changes to tax adjustments in FICO in order to comply with GSA requirements for international flying

regulations

Managed WRICEFS at a program level for the company’s top initiative

Manage the overall delivery of Change Management, Communications and Training for assigned

work streams

Delivered presentations to C- level and Directors on a regular basis

Managed priorities and drove team towards on time delivery of the committed scope within budget

Coordinating software development activities cross functionally and with the program team in order to

capture control scope, deliver committed requirements and support testing

Providing Estimates and budgets for resource planning for technology and business

Creating and supporting implementation of the SDLC processes for technology and other key

stakeholders

J C Penney – Sr. Program Manager Jul 2010 – Mar 2012

Managed multiple projects with different platforms such as SAP and non SAP simultaneously

Interacted with vendors for the implementation of PayPal and Bill Me Later as payment methods

Managed the Blueprint phase for payment processing from Paypal and Bill Me Later

Managed the team for Master Data Management for Customer and Vendor data

Closely work with developers and architects for design, configuration and development tasks

Created workflows to understand the scope of finance initiative

Facilitated workshops for requirements gathering and interacted with the business for sign off

Closely monitored testing and facilitated cross functional testing between systems

Planned tasks, allocated appropriate resources, created timelines and tracked team progress

Assigning tasks, allocating appropriate resources and managing budgets

Managed and mitigated risks, issue resolution and following up on action

Blockbuster Incorporation – Sr. Project Manager / Scrum master Oct 2008 - Jun 2010

Developed the Loyalty Program by working with the Marketing team by effectively managing all the

phases of the software development onshore and offshore teams consisting of vendors, external and

internal consultants, and internal customers

W orked with the marketing team on controlling scope and prioritizing the tasks

Effectively planned and communicated project scope, resources, goals and deliverables that

supported the business goals for multiple projects including ecommerce, marketing, user experience,

hardware installs and data migration

Proactively managed changes and impact to project scope, budgets, and timelines; identified

potential risks, and devised contingency plans

Identified and resolved issues, risks and project dependencies keeping focus on the critical path

W orked closely with the legal department, involved with Purchase Orders and SLA and documented

risks to be mitigated by escalating to management

Secured acceptance and approval of deliverables from Sponsors and Stakeholders

Proactively communicated and reported status, provided meeting agendas and minutes to

management and sponsor to have clear communication

Coordinated team’s efforts and tasks to meet the business goals and project schedule.

Managing multiple parallel running work streams

United Health Care - Sr. Project Manager (Consultant) April 2007 - Oct 2008

Understood the working of the previous application to establish a baseline including the

documentation of business rules

Mentored entry level business analysts on gathering requirements and documenting executable

requirements

Provided support and resolved issues for internal customers and project team

Ensured proper release documentation was completed and distributed in a timely manner

Produced training manuals and conducted training workshops for end users

Ensure system requirements are compliant with HIPAA regulations

American Federal Mortgage – Sr. Project Manager (Consultant) Jan 2006 – Feb 2007

Interacted with the stakeholders to get a better understanding of client business processes a nd

gather business requirements to create a Loan Origination Process

Created business process workflow diagrams for process improvements

Assured that all Artifacts are in compliance with corporate SDLC Policies and guidelines

Coordinated and prioritized outstanding requirements and defects prioritizing it with the business

Monitored client expectations, managed resources and timeline

Standard Chartered Bank – Sr. Project Lead (Consultant) Sept 2004 – Nov 2005

Conducted interviews with the clients for gathering requirements and eva luation/analysis of their data

converting the business requirements into IT specifications for an Account Opening system

Documenting and reporting the progress to the management on an ongoing basis

Created Use Cases, Work Flows, and Screen Shots for the Application

Prepared functional and Behavioral document, which meets requirements and application behavior

describing the detail design of the application

Identified and documented issues, risk and Gaps, their descriptions, their impact and provided

recommendation and alternatives to develop the application to meet the user requirements

EDUCATION

Certified Scrum Product Owner (CSPO) 2014

Certified Scrum Professional (CSP) 2014

Project Management Professional Agile Certified Professional (PMI -ACP) 2012

Project Management Professional (PMP) – PMI 2010

Certified Scrum Master (CSM) – Scrum Alliance 2009

Masters of Business Administration (MBA) – University of Houston 2004

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