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Customer Service Medical Assistant

Location:
Los Angeles, CA
Posted:
September 29, 2014

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Resume:

C laudia Parada

acf67m@r.postjobfree.com

**** *. ***** ***

Los Angeles, CA 90006

323-***-****

P rofessional Summary

Certified Medical Assistant with 4+ years background work in a fast-paced medical

environment. Duties included, but not limi ted to, greeting patients, handling confidential

paperwork, verifying insurance companies, making and receiving patient calls, chart

p reparation and filing. As well as rooming patients, and preparing them for procedures if

requested. Experience in phlebotomy, int ramuscular injections, essential EKG procedure

k nowledge and EHR/EMR understanding. Workers Compensation experience. Bilingual in

Spanish, f lexible and focused on empathetic, patient care. Experience with working under

p ressure and able to multi-task. Easily adaptable and willing to learn new tasks.

Licenses

CMA Diploma/certification

CPR Certification

Phlebotomy certification

H IPPA certification

Skills

Charting expertise

Insurance verification

U nderstands medical procedures

Computer savvy (Windows, Word, Excel, PowerPoint, EHR/EMR)

Bilingual in Spanish

Strong oral and writ ten communication skills.

Documentation procedures expert

CPT and ICD-9 codes Knowledge

Calm and level-headed under during stress

Medical terminology knowledge

Valid California drivers’ license

Reliable t ransportation

Experience in fast-paced environment.

Able to t ranslate to Spanish between patient and doctor.

P rior experience in workers compensation office.

Administering intramuscular injections.

Collecting urine specimens for drug testing.

Examination Room Maintenance.

Storing, Sorting and dispensing medications.

Preparing patients for procedures.

Knowledge of handling busy phones.

Friendly, kind and works well in a team.

General EKG Knowledge

Professional Experience

Conservative Care Specialists

Medical Assistant/Toxicologist March 2014 to

p resent

Worked front and back office from checking in patients, verifying insurances to rooming

patients and collecting urine specimens for drug testing, preparing patient for procedures,

administering int ramuscular injections and taking patient histories. This office setting

required working in a fast paced environment, in a group setting and individual setting.

O ther duties included t ranslating from patient to doctor, imputing patient information in

E HR system, preparing charts for appointments and dispensing medications. I was also

g iven the duty to maintain stocked examination rooms and stocked medicine cabinet. Along

w ith more responsibilit ies given on a daily basis.

Philip Sobol M.D Orthopedic Medical

Group

Medical Records Clerk November

2011

Completed and submit ted clinical documentation in accordance with agency guidelines.

M aintained a clean, orderly and environment. Communicated with doctors on patient files.

Gained experience in workers compensation office, duties included working on patient

authorizations, calling insurance companies, and filing important documents in patient

charts for doctors to view.

Subway Restaurants

Sales Clerk June 2007 to November

2011

Customer service for 5+ years. Duties included opening and closing of the establishment,

customer service, weekly inventory and stocking necessary supplies for the store. Handling

cash and ATM/Debit t ransactions and counting exact money at end of shift.

E ducation

Manual Arts High School

2004-2007

Los Angeles, CA

H igh School Diploma

American Career College

2009

Medical Assistant Certification

Los Angeles City College

2008

General Studies

References Available Upon Request



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