Jessica Reeves

**** ****** **. **********, ** *5071

205-***-**** 205-***-****

acf66j@r.postjobfree.com

SKILLS AND TALENTS

Customer Service High Integrity

Written Communication Decision Making and Judgment

Verbal Communication Outgoing

Adaptable Good Work Ethic

Accountable Great Personality

Highly Motivated

PROFESSIONAL EXPERIENCE

JSG Gardendale, AL

Accounts manager

January 2014 – present

Responsibilities:

Bid contract estimates

Recruit workers for jobs

Maintain billing / payment invoices

Quality assurance provider

Marketing

Dominos Homewood, AL

General Manager

February 2012 – January 2014

Responsibilities:

Manage 25 employees pay, raises, and evaluations.

Ensure store is kept to corporate standards.

Process food orders from commissary.

Handle nightly deposits.

Resolve customer complaints while providing excellent customer service.

Filled positions as needed.

Cashier – Cash Manager

May 2011 – February 2012

Responsibilities:

Balance phone calls and walk in customers

Handle all cash flow

Count down money, run reports, count inventory, and close out the store.

Organize driver drops for delivery

Jessica Reeves•205-***-****• acf66j@r.postjobfree.com

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Greet customers entering the store

State Farm Ins.- Billing Department Homewood, AL

Senior Account Rep.

January 2006 – August 2010

Responsibilities:

Served as a liaison between agents and insured’s for billing/payment questions on State Farm Payment Plan accounts

Processed production items and reviewed accounts for errors.

Completed breakdowns on accounts for customers with concerns.

Assisted in training new hires within in the department.

Achieved in self-development classes

Correct bills before sent to insured

Apply payments to accounts

EDUCATION

UMA – Ultimate Medical Academy (Online)

Pursuing Medical Billing and Coding

Expected graduation – February 2015

AIU – American Intercontinental university (Online)

Pursued Business Management

February 2009 – August 2010

REFERENCES

Kevin Paz – 205-***-****

Jacquanetta Williams – 205-***-****

Lakita Latham – 205-***-****

Jessica Reeves•205-***-****• acf66j@r.postjobfree.com

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