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Customer Service Sales

Location:
Palm Bay, FL
Posted:
September 29, 2014

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Resume:

Brandon Raymond

*** ** ****** *** **

Palm Bay, Fl 32909

Cell: 321-***-****

acf66f@r.postjobfree.com

Summary

-Experienced Asst. Manager adept at problem solving, customer service, and training hardworking, quality staff.

-Equipped with extensive experience in retail management and sales.

-Excellent leadership skills and multi-tasking strengths.

-Determined with strong interpersonal skills and extensive retail and sales experience.

-Practiced in customer relations, sales and inventory control.

-Skill in improving store operations, increasing top line sales and reducing costs.

-Quality focused adept at providing employees clear guidelines and targeted goals.

-Adept at communicating company mission and directives.

-Clearly explains the reasons behind store policies and procedures to foster employee compliance.

-Driven skilled in providing creative solutions to customer complaints.

-Trains retail associates on sales techniques.

-Reliable Asst. Manager with 15 years in retail sales.

-Coaches and encourages staff toward advancement using an enthusiastic and supportive attitude.

-Hardworking retail management professional versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising.

Highlights

Retail inventory management

Accurate cash handling

Store opening and closing procedures

Store operations

Flexible

Outstanding communication skills

Exceptional leader

Conflict resolution skills

Team-oriented

Sales professional

Reliable

Accomplishments

Promoted to Assistant Manager after 10 months as a sales floor associate

Experience

July 1999 to April 2014

Walgreens Palm Bay, FL -Assistant Manger

- Answered customers' questions and addressed problems and complaints in person and via phone.

- Opened and closed the store, which included counting cash drawers and making bank deposits.

- Helped customers select products that best fit their personal needs.

- Maintained visually appealing and effective displays for the entire store.

- Educated customers on product and service offerings.

- Offered exceptional customer service to differentiate and promote the company brand.

- Kept the showroom clean and maintained neat, orderly product displays.

- Completed floor replenishment to guarantee size availability and promote customer satisfaction.

- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.

- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.

- Offered direction and gave constructive feedback to motivate team members.

- Held each team member accountable for achieving brand and performance goals.

- Built and maintained effective relationships with peers and upper management.

- Processed shipments and maintained organized stock shelves.

- Processed all sales transactions accurately and in a timely fashion.

- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.

- Marked clearance products with updated price tags.

June 1998 to June 1999

Hills Buffalo, NY -Ems

- Helped customers select products that best fit their personal needs.

- Maintained visually appealing and effective displays for the entire store.

- Offered exceptional customer service to differentiate and promote the company brand.

- Kept the showroom clean and maintained neat, orderly product displays.

- Completed floor replenishment to guarantee size availability and promote customer satisfaction.

- Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.

- Built and maintained effective relationships with peers and upper management.

- Processed shipments and maintained organized stock shelves.

- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.

June 1997 to June 1998

Noco Amherst, NY -Overnight cashier

- Maintained visually appealing and effective displays for the entire store.

- Kept the showroom clean and maintained neat, orderly product displays.

- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.

Education

1996

Kenmore West

Kenmore, NY

GED



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