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Customer Service Manager

Location:
Indianapolis, IN
Posted:
September 29, 2014

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Resume:

Douglas B Brandenburg

Indianapolis, IN *****

317-***-****

acf625@r.postjobfree.com

CAREER TARGET: Looking for a position where I can apply my knowledge to advance and grow.

I bring to the table a strong and meticulous work ethic, reliability, and a positive work attitude.

EXPERIENCE:

Fastenal Corporation, Shift Lead/Supervisor 2011-2014

Responsibilities/Specialties

Accountable for 2,000-5000 customer orders to be picked daily

Manage a shift of 7-12 unit load members

Work directly with several departments to make sure orders are picked

Accurately and shipped efficiently worldwide

Maintain A automated crane system that makes picking orders effective

Forklift certified

Exquisite Carpet & Upholstery Care, Owner 2008-2014

Responsibilities/Specialties

Operations Manager

Marketing /Sales

Scheduling

Accounts Payable/Receivable

Carpet & Upholstery Cleaning

Wood Floor Restoration

Tile & Grout Cleaning

Commercial Tile Cleaning & Preservation (strip & wax, polish and maintain)

Full service Janitorial Cleaning

Water Damage Restoration

Instant Tax Financial, Consultant/Preparer 2 yrs

Responsibilities/Specialties

Facility Manager

Tax consultant

Tax Preparer

Check Smart Financial LLC, Customer Service Rep 2 yrs

Responsibilities/Specialties

Check Cashing

Loan Officer

Company Accounts Payable/Receivables

Western Union Payments/Receivables

Customer Bill Payments

Courtesy calls/Debtor Calls

Cash Management

Opening/Closing Store Operations

Dave Wood’s Painting, Site Production Mgr /Painter 3 yrs

Responsibilities/Specialties

Site Production Mgr

Scheduling, Co-ordinate with contractors

Commercial/Residential Painting

Interior/Exterior Painting

Site Clean-up

A.M.J Medical/Aeromed Medical Company, Indianapolis Operations Manager 2 yrs

Responsibilities/Specialties

Manage day to day Office Operations

Patient Scheduling, (Oxygen Delivery, Medical Equipment)

Employee Scheduling

Driver Logistics

Equipment set-up and Removal (Beds, Lifts, O2 Machines and Liquid O2 Tanks)

Coordination with Veterans Hospital & Their Patients

Route Driver

Prestigious Carpet & Upholstery Care, Production Mgr/Cleaning Technician 9 yrs

Responsibilities/Specialties

Marketing & Public Relations

Carpet Cleaning/ Upholstery Cleaning

Wood Floor Restoration

Tile & Grout Cleaning

Strip & Wax Commercial Tile Floors

Water Restoration

SEMINARS/ADULT EDUCATION:

IRS TAX CODE CLASSES, 2009, 10

Current: Tax Preparer Identification Number

Instant Tax Financial, 2009, 10

Tax Code/Preparer courses

Check Fraud/Deception Training, 2008

Business Management, 2008

Institute of Inspection, Cleaning and Restoration Certification 1996,97,98, 2014

Carpet Cleaning, Upholstery Cleaning, Tile & Grout, Hard Surface Cleaning

Odor Control

Current IICRC WRT,ASD

EDUCATION:

BEN DAVIS HIGH SCHOOL

INDIANAPOLIS, IN



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