ISSA IBRAHAM
P.O. Box ***, Centreville, VA *****
E-mail: acf61w@r.postjobfree.com
Phone: 571-***-****
PROFESSIONAL PROFILE:
● Software Quality Analyst with 6+ years of experience in various capacities of software development lifecycle.
● Expertise in Designing Test Strategies, QA Methodologies and QA guidelines in concurrence with Industry
Standards, Methodologies and Best Practices.
● Very good understanding of all the phases of Software Development Life Cycle (SDLC).
● Extensively experienced in Functional Testing, Regression Testing, GUI Testing, Integration Testing, System Testing
and User Acceptance Testing.
● Experienced in developing business based functional test scenarios.
● Exposure to automated testing tools like HP ALM/ Quality Center, and HP UFT/ QuickTest Professional (QTP).
● Extensively experienced in Black Box and Grey Testing.
● Experienced in configuration management/version control system tool like CVS, SVN, and VSS.
● Solid Experience on tools like QuickTest Pro and ALM/Quality Center.
● Well versed in all phases of STLC, including Requirement Analysis, Estimation, and Test Planning, Test cases,
Traceability Matrix, Scheduling, Testing, defect tracking and reporting bug using ALM/Quality Center.
● Experienced in writing backend testing using SQL Quiries.
● Experienced in using QuickTest Pro (QTP) for web based applications using the record and playback features for data
conversion from source to target instances.
● Experienced in Planning, Analyzing and Executing the UI Automation and Regression Test Scenarios using QTP.
● Experienced in developing Descriptive programming in QTP using VB Script for functional regression testing.
● Experienced in generating QTP master scripts and called different functions and checked for different properties for the
recorded objects.
● Experienced in developing Automation Framework like Data Driven, Keyword Driven and Hybrid Framework in
QTP.
● Experienced in working & interacting with off-shore projects, experienced working closely with developers and
Business Analyst.
● Versatile team player with good communication and problem solving skills with all management levels.
● Proficiency in creating Weekly Status report and Metrics.
WORK EXPERIECE:
Network Solutions, Reston, VA
Software Automation Test Engineer
Mar 12 – Till Date
Responsibilities
● Analyzed and understood the software Requirement Specifications and development of Test Scenarios.
● Generated the Test scripts, Test Conditions and Expected Results for Use Case.
● Performed different types of testing like Black box, Functional, Smoke, System, Integration, Regression, UAT and
Database testing.
● Involved in test cases and test scripts preparation using HP Quality Center/ALM.
● Provided the required test data for the developers in order to fix the defects using Quality Center/ALM.
● Interacted with Business Analysts and Developers regarding testing status and defect tracking using Quality
Center/ALM.
● Wrote SQL queries for back end verification and validation using several SQL statements and joins.
● Responsible for triggering and monitoring weekly batch processes using QTP.
● Used QTP for Regression testing and used script according to the functionality.
● Used QuickTest Pro to developed Data Driven Test scripts.
● Involved in capturing, inserting verification points, verifying and replying user interactions automatically to
identify defects using QTP.
● Extensively used Regular expressions in QTP using VB Script programming.
● Created several Test scripts using QTP to create Batch tests and performed Exception handling.
● Identified all windows, Pages, Objects, Methods and Properties and created Custom code Script with
Parameterization, programming logic and data driven types using VB Script in QTP.
● Used VB Script to develop a Hybrid Automation Framework in QTP.
● Supported in the ‘User Acceptance Testing (UAT)' phase for the project.
● Extensively involved in validating the Business Rules for the different modules.
● Created files and directories by using UNIX commands.
● Planned and worked flexibly to meet the dead lines.
Environment: ALM, UFT, UNIX, Windows, SOAP UI, J2EE, ASP.NET, VB, Quality Center, QTP, Oracle, MS
SQL Server, UNIX, MS-Office.
SunTrust, Atlanta, GA
QA Analyst
Jun 10 – Feb 12
Responsibilities
● Analyzed the user/business requirements and functional specs documents to develop test procedures.
● Involved in Test Case Preparation and Test Case Execution Manually.
● Analyzed application to find out which part can be automated and which can be manually tested.
● Developed documentation for test strategy and test plan by understanding business logic and user requirements for manual
and automated testing.
● Tested entry and exit criteria for UI screens and checking their contents.
● Performed negative testing to find how the function performs when it encounters invalid unexpected values.
● Maintained Progress Report of team members for update on individual work during test execution cycle in Quality
Center.
● Identified & recorded defects with required information for issue to be reproduced by development team using Quality
Center.
● Worked with developers to fix faults found in the structure and functionality of the application using Quality Center.
● Prepared daily/weekly bug status reports highlighting bug fix metrics and tracked the progress of test cycles in Quality
Center.
● Prepared of various test documents for ETL process in Quality Center.
● Involved in writing complex PL/SQL quires for backend data base testing.
● Created Automated Test Scripts for Functional and Regression Testing of the application using QTP.
● Enhanced the QTP scripts by inserting VBScript functions and Checkpoints to check for Broken Links, Text, Table,
XML and Images, and Synchronization Point to capture upload time.
● Handled known exceptions in the test scripts using QTP Recovery Scenario Manager.
● Performed Data-Driven Testing, Text Output values by using Global and Local spreadsheets in QTP for testing
multiple data.
● Created Custom functions, Dictionary objects, a Keyword driven automation framework using VB Scripts for QTP.
● Involved in testing data mapping and conversion in a server based data warehouse.
● Prepared weekly defect reports and weekly test metrics.
● Participated in project updates meetings, defect review meetings and defect report meetings.
Environment: Quality Canter, QTP, Oracle, MS-Office, SQL Server, SOAP UI, Java Web Server, Windows and
Linux.
Blue Cross and Blue Shield, Jacksonville, FL
Software Tester
Apr 08 – May 10
Responsibilities
● Involved in working with business analysts for translating requirements to test cases.
● Developed Test conditions and Test Cases for User Acceptance Testing and executed test case scenarios.
● Participated in Test Readiness Reviews, as necessary; assisted in the preparation of test estimates and project
schedules.
● Used Quality Center to create Test outlines and maintained Test scripts and created, modified and debugged the Scripts.
● Assisted in User id clean up, Create User Ids, Reset Passwords, and Create New Projects in Quality Center.
● Played key role in the Implementation of eSignature Validation of “Requirements Module” using Quality Center.
● Created the Traceability matrix using Quality Center.
● Part of the team which involves in the Integration of Rally with Quality Center.
● Used Quality Center to create Test outlines, maintained Test scripts; created, modified and debugged the Scripts.
● Performed Data integrity testing by executing SQL statements and validated the tables in the database.
● Functionality testing to make sure that application works according to functional specification using QTP.
● Worked with Standard checkpoints, Page checkpoints, Table checkpoints in QTP while doing the functional test on
the web application.
● Involved in Customization of automatically generated QTP scripts to the specifications required by the end users.
● Conducted Regression testing for to re-validate all the functionality and provided sign-off my test cases to implement the
application in Production.
● Wrote, maintained and updated Test Documentation’s for various stages of testing for reference and Auditing purposes.
● Involving in Risk Analysis, Root cause analysis, Walkthroughs and Release support.
● Responsible for managing status, allocation of work, time /effort associated, defect assignments and developing Test
Summery Report.
Environment: Quality Center, QuickTest Professional, Windows, UNIX, VB, SQL, Oracle, SQL Server,
Apache, COBOL.
EDUCATION and CERTIFICATION:
Bachelor of Liberal Arts in International Studies, University of Nairobi, Nairobi, Kenya
Cisco Certified Network Associate
SKILLS:
Testing Tools : HP ALM, Quality Center, TestDirector, UFT/QTP
Languages : SQL, VB, JavaScript, VB Script, XML, Shell Scripting
Web Technologies : HTML, DHTML, ASP, JSP, SOAP
Database : Oracle, MS Access, MS SQL server, DB2
Operating Systems : Windows and UNIX/LINUX
Reference available upon request