Nellie E. Atwater

**** **** ****, **** ******, NC 27253

Cell: 336-***-**** Email: acf5pt@r.postjobfree.com

EXPERIENCE:

Belk 09/2013 - 12/2013

**** ********* ****

Burlington, NC 27215 Phone:336-***-****

Customer Service Associate

Assist customers with merchandise and location of various departments

within the store. Gift wrap items and process payment.

Dillards 2001 - 2002

Town Center

Raleigh, NC 27604 Phone: 919-***-****

Sales Associate

Assist customers, ring sales, mark downs, display clothing, inventory

items.

Lockheed Martin Information Technology 08/2002 - 04/2011

3210 East Highway 54

Research Triangle Park, NC 27709 Phone: 1-866-***-****

Data Specialist

Transcribe causes of death from hand written certificates, create new files

enter data into mainframe database. Emerge as an informal leader for

training new staff. Serve as backup and support peak volume of events

throughout the year. Interact with vendors and administrative staff with

operational matters.

Life University 05/1996 - 11/1998

1269 Barclay Road

Marietta, Georgia 30060 Phone: 404-***-****

Administrative Assistant

Manage the office, maintain calendar of events and activities, prepare

correspondence, provide service to students, faculty and parents by phone

and in person. Arrange faculty meetings and take minutes.

Answers multi-line phone, arrange travel and lodging for staff.

Sysco Foods, Inc. 9/1992 - 5/1996

2225Riverdale Road

College Park, Georgia 30337 Phone: 404-***-****

Senior Bid Assistant

Take orders for food and products from customers over the telephone. Enter

order into mainframe database for location and delivery. Follow up with

customer for satisfaction and deliquent accounts. Prepare contracts, assist

with exhibits and customers at trade shows.

Temporary Agency 01/1990 - 08/1992

College Park, Georgia 30337

Secretary, Retail, State Tax, Home Health Care

Prepare correspondence, answer telephone, maintain calendar of activities.

Select menu, cater food for events and meetings. Assist customer with

purchases, identify sale items, use cash register. Process state income

tax returns and enter information into mainframe database. Care for clients

with handicap and medical conditions.

University of North Carolina 07/1973 - 12/1989

Chapel Hill, NC 27514 Phone: 919-***-****

Student Services Manager

Manage student services office, records and registration. Determine

eligibility for GI Bill educational benefits. Interview new hires, evaluate

staff performance appraisals, conduct staff meetings. Comply with student

request for transcript, make daily deposit. Comply with University policies

and procedures to ensure confidentiality of student records.

EDUCATION;

Central High School, Hillsborough, NC -Diploma

Croft Business College, Durham, NC - (College Courses)

Greensboro Technical Community College, Greensboro NC - Certificate

CERTIFICATES & AWARD

Certificates - Interaction Management Training Program

Appreciation of Eight Years Aggregate Service

Accomplishment in Computer Software Training

Appreciation, Years of Dedication and Aggregate

Service

Medical Terminology & Coding ICD-10

Wedding & Event - Planning & Directing

Spot Award - Recognition of Commitment to Mission Success & Contribution

QUALIFICATIONS

Minimum of thirty years in a private sector and /or educational setting

which includes administration and management, personnel, supervision and

customer service.

Works independently in a team setting and exercise independent decision-

making abilities.

Good oral, written and communication skills. Excellent customer service and

problem solving.

Meet deadlines, handle multiple tasks and prioritize while working in a

fast paced environment..

Handle confidential information with sensitivity and discretion in

accordance with requirements. Maintain highest levels of quality work and

attention to detail.

Strong computer skills with the ability to navigate multiple software

applications. Microsoft Word and Excel.

Proactively identify potential issues, recurring problems and provide

suggestions as needed to prevent escalations.

Contact this candidate