Ivette C. Zoltzman

**** *. ***** ***** **. Glendale, California 91206 • 818-***-**** • acf5ht@r.postjobfree.com

OBJECTIVE

To obtain a rewarding and challenging position with a progressive organization where my experience and abilities will

enable me to make a strong immediate contribution and allow me the opportunity for growth and advancement.

EDUCATION

Los Angeles Valley College Associates Degree in Liberal Arts (AA)

Community Enhancement Services Licensed Vocational Nurse #281985

SKILLS & ABILITIES

Proficient with Lotus Notes, Microsoft Word, Excel, PowerPoint, Spreadsheets, Outlook Express, Windows XP, Office

XP, 45WPM, Medical Terminology, Phlebotomy Certified, BLS Certified, Fire Card, Bilingual (Spanish),

Experience

Home Health LICENSED VOCATIONAL NURSE july 2014 – PRESENT

• Protects organization's value by keeping patient information confidential.

• Maintains patient stability by checking vital signs and weight; testing urine; recording intake and output

information.

• Participated in inter-disciplinary nursing team meetings to improve policies/procedures and to ensure

adherence to safety procedures.

• Able to practice safety, ecological and infection control methods.

• Demonstrated ability to review patient chart; treatments, record and report experimental symptoms, reactions,

and changes in patient’s conditions.

Eligibility Rep I Health Net August 2011 – JULY 2014

• Maintained accurate eligibility records for assigned line of business. Enters system eligibility data on a daily

basis, including new enrollees, changes, and cancellations. Knowledge of Medicare Part A, Part B and Part D.

• Demonstrated Insurance Verification of all accounts. Responsible for authorization of all patients

notifications. Responds to all written and telephone eligibility inquiries from individuals or assigned

employer groups.

• Maintains quality and production standards as outlined by the department. Verify claim status using Medi-Cal

website.

• Assists with multiple projects simultaneously. Provided reassurance to patients through excellent customer

service. Ability to work independently and as part of a team.

• Provide direct patient/membership services determined by the patient's membership plans.

Clinical Care Coordinator Hollywood Presbyterian Medical center March 2010 – June 2011

• Case Report Forms – Data Collection; Reviewing and Submitting Case Report Forms in a timely manner.

Keeping an up-to-date log of the site staff authorized to perform study.

• Completed study trials that were compliant with current and approved protocol/amendments with GCP, IRB

requirements and with the applicable regulatory requirements.

• Performing Head-to-Toe Assessments on all participating patients. Including collaborating with RN’s and

Doctor’s.

• Worked with federal and state regulatory requirements and accreditation standards (i.e., JCAHO, DHS,

DMHC, CMS) to complete clinical guidelines, policies and plan of care for patients.

• Liaison with doctors/consultants or investigators on conducting clinical trials.

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