Jodi L. Ketchale

*** ******* ******, *********, ** 413-***-**** acf58v@r.postjobfree.com

An effective and personable HR professional, who is experienced in fast paced environments that require accuracy and efficiency. A self-starter with a strong and diverse background who demonstrates success in managing a diverse client base in order to leverage new and expanding business opportunities. Extensive hands-on experience in all stages of management including planning, execution and post evaluation. A project and program leader, able to deliver results by working across multiple teams, roles and disciplines.

AREAS OF EXPERTISE

Personnel Selection

Human Resource Management

Employee Relations

Legal and Government Compliance

Organizational Behavior

Training and Development

Compensation Management

Community Relations

Management Principles

Occupational Health and Safety

EDUCATION

• Westfield State University, Westfield, Massachusetts 9/93 – 5/97

o Bachelors of Science in Communication

• Albertus Magnus College, East Hartford, Connecticut 9/01 – 5/03

o Masters in Science Management

PROFESSIONAL EXPERIENCE

United Parcel Service, Hartford, Connecticut 1998 - Present

Human Resources Generalist 8/05 – Present

• Responsible for employee recruitment and retention for all open positions in the Air Division at Bradley International Airport

• Primary point of contact for nearly 400 employees for all personnel matters.

• Highly experienced in promoting return on Involvement within the community to leverage new recruiting and business opportunities.

• Co-Chair of the employee retention committee on each of five separate shifts.

• HR records management for approximately 400 employees including interviews, hires, promotions, transfers and training.

• Trained in conflict resolution, drug and alcohol awareness and discipline & dismissal programs

• Proficient in return on involvement principles

• Responsible for employee onboarding including recruitment, pre-employment processing, background check, fingerprinting, employment verification, scheduling and conducting interviews and new hire orientation.

• Coordinate and participate in job fairs with multiple recruiting outlets. Identify and engage in effective low cost recruiting sources which increased applicant flow by 48%

• Management of applicant tracking system which includes interviews, hiring, initial and ongoing training, state and federal regulatory compliance, payroll, promotions and dismissals

• Training, security screening, fingerprinting and compliance with FAA regulations for security access to Federally monitored facilities

• Creation committee for the new ATS (Applicant Tracking System) including beta testing. The system is now in use across the entire country.

• Co-Chair of the women’s leadership committee – providing mentoring and support for female management

• One year special assignment - with NASCAR

• Advanced level skills with Microsoft Office suite (Word, Excel and PowerPoint) and currently studying for Microsoft A+ Certification

Internal Communication Specialist 3/00 – 8/05

• Responsibilities include managing internal communication to approximately 4,500 employees on a daily basis. Communication vehicles include web site content entry and maintenance

• Member of the initialization group for the creation of the UPS internal employee web site.

• Disseminating charitable budget of $80,000/year to local organizations based on alignment with corporate vision. Including coordination and tracking of all volunteer activities for employees with in a two state area as well as developing strategic relationships with organizations to offer additional volunteer opportunities.

• Strategic planning and implementation of all public relations events for the district, including press releases, media opportunities, and interactions with public officials.

• Create, direct and manage all special events, for groups of 20 to 200 plus people while ensuring opportunities for business development, customer retention, and team-building. Attendance at special events has increase by 50% in the past three years.

• Directed area United Way campaigns for the past seven years. Area donations have increased by $450,000.

• Assisted with the design, implementation, and administration of the local employee relations survey of 4,000 employees to determine where we stand as an employer of choice. Analysis of the survey at the conclusion which allows for changes to policy and procedure. Our district has ranked number one in the country four of the last five years, out of 46 districts in the country.

• Manage, promote and oversee team building events and programs across 13 facilities in two states.

• Court cases and depositions, meeting with groups of employees and overseeing the employee dispute resolution program.

• Other positions within the company have included:

o Training supervisor and recruiter

o Front office supervisor with a staff of three

WAQY Radio 102.1 FM, East Longmeadow 10/96 - 5/98

• Event coordinator – set up, coordinate and oversee events to promote local and national businesses in the community

• Road crew/promotions supervisor – set up live remote events for the on-air talent at marketing events in the Western MA, Northern CT area.

Community Service

• Captain of the annual Susan B. Komen breast cancer walk team

• Habitat for Humanity – Women’s Build team leader

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