Joshua Schulte

*** * ******** **, #****

Phoenix, AZ 85003

515-***-**** acf512@r.postjobfree.com

EDUCATION

The University of Iowa Iowa City, IA

Bachelor of Arts in Computer Informatics, Minor in Psychology December 2013 Graduate

• Honors: Resident of the Writer’s Floor Living-Learning Community freshman year

• Relevant Coursework:

Computer Science: Flash Animation

Database Application Systems

Networking and Security

Computer Science I-II

Informatics Project

Informatics Programming

WORK EXPERIENCE

Phoenix Capital Management Scottsdale, AZ

System Administrator February 2014 – Present

• Responsible for all IT operations and networking solutions for Arizona and Utah offices,

hardware/software purchasing insight, as well as server room upkeep and routine data center visits

• On-call 24/7 for office network outages, website downtime, or fellow employee technical support

• Chief web tester and inventory manager for PCM’s ever-growing network of business storefronts,

regularly configuring new pharmaceutical products and giving input to overall storefront design

• Authored multiple how-to documents and updated old documents for company-wide use

• Administration and modification to multiple order and customer databases with SQL and dbForge

KRUI Radio Iowa City, IA

IT Director April 2013 – February 2014

• Managed KRUI.fm website and all accounts associated, as the second largest University of Iowa

student organization on campus with over 300 members and a 30 year history

• On-call 24/7 for any technical problems with radio equipment, stream downtime, or studio PC issues

• Responsible for server room upkeep, hardware/software upgrades or purchases, and station security

• Coded an improved song logging application for artist royalties in PHP and a new utility for DJs to

retrieve their own recorded shows for podcasting/editing purposes

• Various input as a directing team member as to KRUI programming, financing, marketing, etc.

• Strong focus on rigid technical upkeep of KRUI online content and metrics-driven productivity

University of Iowa ITS Help Desk Iowa City, IA

IT Support Agent June 2011 – February 2014

• Performed computer software troubleshooting and hardware diagnostics across multiple platforms

• Instructional support in-person, over the phone, email, live chat, also at summer orientation fairs

• Actively learned about updates in ITS services, protocol changes and University IT administration

• Very personable with customers and clients, great communication and written skills without technical

jargon if necessary

COMPUTER PROFICIENCIES

Software: Windows XP, 7, 8, Mac OS X 10.5-10.8, Linux/Unix, MS Office Suite 2007-13, MS System

Center Service Manager, Remedy, Adobe Flash, Photoshop, InDesign, Sony Vegas, MS Exchange,

Active Directory, remote connection clients, disk imaging, VMware, VPN clients, IIS 6/7.5, DNS, OS

install, iOS and Android devices, dbForge. Programming languages and projects: Well versed in SQL,

PHP, CSS, HTML, and Python/Django. Exposure to Actionscript, C++, C#, Java

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