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Customer Service Representative

Location:
United States
Posted:
September 25, 2014

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Resume:

Darryal Shaw

**** **** **. ******** ** *****

678-***-****

acf4tx@r.postjobfree.com

Creative Carpenter: Talented at suggesting new and innovative ways to complete assigned tasks.

Profile

* Exceptional finish carpentry skills

* Basic plumbing knowledge

* Use of hand and power tools

* Lifts up to 100 pounds

* Trained maintenance mechanic

* Detail-oriented

* Safety-oriented

Synopsis of Achievements

* Strong communication skills

* Merchandising and displays

* Product stocking

* Quick learner

* Customer-focused.

Employment

Judd Enterprises, Landscaper/Home improvement

Fort Washington, MD

2004 - 2010

Customer Service Representative

* Provided outstanding customer service.

* Accurately read, understood, and carried out written instructions.

* Attended monthly safety meetings to ensure machine operation safety.

* Communicated operational issues and changes to supervisor on regular basis.

* Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.

* Followed company procedures to maintain work environment in a neat and orderly condition.

* Remodeled city buildings and grounds to increase efficiencies.

* Responsible for wide variety of duties including, pipe fitting, painting, carpentry, electrical repair, installation, building repair.

* Maintained positive relationships with all customers.

* Followed standards and procedures to maintain safe work environment.

* Informed supervisors when machines needed major service.

* Performed basic machine set up.

* Installed drywall, ceilings, trim and fabricated replacement trim and moldings.

* Aligned and squared frames and forms for installation.

* Built and hung custom doors and frames.

* Constructed residential decks, carports, garages and sunrooms.

* Installed interior finish items, including wall protection, doors and hardware, toilet accessories, cubicle curtain tracks and TV brackets.

* Repaired and remodeled wood, iron, chain link and vinyl fencing.

* Followed established job site safety regulations and maintained a safe and clean work area.

* Operated electric cordless and hammer drills and cutting torches.

* Facilitated harmonious working relationships with crew members to prevent problems and conflicts.

* Monitored tool and equipment condition and arranged for repairs when needed.

* Effectively used all fasteners such as nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.

* .

Shoppers Food Warehouse, Stocker, Suitland, MD

1999 - 2001

Client Support

* Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.

* Developed knowledge about products and sales items to answer shoppers' questions.

* Unloaded customer bags into cars.

* Unloaded trailers, received merchandise, verified orders and broke down produce loads.

* Trimmed, rotated, culled, crisped and watered produce to maintain freshness and attractiveness.

* Processed credit cards, checks, gift cards and coupons.

* Cleaned meat aisles, storage areas and work areas, following all health and safety guidelines.

* Collected empty carts and returned to the store.

* Stocked “point of purchase” areas with recipe cards, product coupons and promotional material.

Education

Suitland High School, Suitland, MD

1998

References Furnished Upon Request



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