Cleophus williams *** Dee Drive

montgomery, al **108

acf4my@r.postjobfree.com

334-***-****

OBJECTIVE

Seeking a mid-to-upper level management opportunity to lead an assigned

team towards the creation of quality products to meet customer Core

expectations and the achievement of organizational goals. Competencies:

EDUCATION Leadership

Southside High School Teamwork

July 1995 - May 1999

Excellent

General studies education Communication

EXPERIENCE

Quality Supervisor Problem

June 2014- Present Analysis and

MS Companies- Montgomery, Al Resolution

Guide and supervise the team as per the company rules and regulations. Judgment and

Trained and educated the workforce regarding proper quality work and Decision-maki

adherence to company standards. ng

Maintained and documented work completed on a daily basis; presented the

report to the management. Persuasivenes

Work with Production Supervisors on improving quality on a daily basis. s and

Influencing

Supervisor Conflict

August 2012 - April 2013 Management

HANTEL - Montgomery, AL Adaptability

Guided and supervised the assigned team as per the company rules and Active

regulations. Listening

Trained and educated the workforce regarding proper work completion and Coordination

adherence to company standards. Self-Control

Monitored the timely performance of the employees in the workforce and Cooperation

motivated them to accomplish more. Dependability

Assigned duties/shifts to different employees as per their areas of

expertise. Stress

Coordinated with human resources department in hiring the appropriate Tolerance

individuals for the workforce and assisted in designing appropriate

training programs.

Conducted briefings and meetings before and after work sessions, which Areas of

included praising individuals as well as clarifying various areas that Expertise:

they need to work on. Workplace

Maintained and documented work completed on a daily basis; presented the Safety

report to the management. Supervisory

Corrections Officer I Skills

September 2009 - July 2012 Quality

Alabama Department of Corrections - Montgomery, AL Scheduling

Builds and maintains rapport with inmates. Coaching

Defuses disruptive behavior by verbal interventions.

Controls disruptive behavior by appropriate verbal orders and/or Preventive

appropriate use of physical force. Maintenance

Uses verbal and listening skills to determine potential inmate problems,

such as suicide risk, intoxication, drug usage, assaultive behavior, Continuous

etc. Improvement

Informs and explains institutional rules to inmates.

Communicates information regarding security, safety and operations Troubleshooti

through the chain of command. ng

Monitors inmates, watching closely for unusual behavior, improper Time

conduct or signs of conflict. Management

Monitors visits between inmates and personal visitors.

Supervises periods of recreational activity. Employee

Searches inmates, by pat or strip method, to detect and confiscate Engagement

contraband or unapproved items.

Searches cells or living quarters, recreational areas, visiting areas

and other areas in buildings or on the grounds for contraband and

unapproved items.

Searches the perimeter of an area by making checks on foot, by car, or

from a watchtower to ensure there are no security breaches or

contraband.

Conducts security checks of locks, doors, bars and windows, etc.

Prepares inmates for transportation through search and application of

appropriate restraining devices, depending on security level, and Technical

ensures all related materials to be transported with inmate are ready Skills:

and in order. MS Office

Transports inmates outside the facility to and from court, lawyer's

office, medical appointments, work sites, other facilities, etc. Safety

Communicates with other staff and/or main control to inform about inmate Standards and

behaviors, incidents and/or to request assistance. Compliance

Performs head counts to visually ensure the presence of all inmates.

Coordinates unit head counts to confirm total population. Quality

Checks IDs to ensure only authorized persons enter or leave facility. Standards and

Processes new admissions and transfers. Compliance

Responds to emergency situations according to facility procedures, such

as medical, fire, security, etc.

Writes narrative reports describing events that have happened, such as

confidential reports, incident reports, disciplinary reports, special

observation reports, etc.

Reads and writes short notes in a log book as a means of possessing

information about daily events from one shift to another, such as

inventory logs, post logs, narrative logs, etc.

Uses portable two-way radio.

Opens and closes gates or doors to restricted areas to allow

vehicles/people to enter and exit.

Issues logs and inventories facility keys.

Attends and participates in required training.

Reads policy and procedure manuals, directives and memos.

Team Leader

August 2005 - April 2009

MOBIS ALABAMA - Montgomery, AL

Identify the different individual team members needs for both direction

and support

Assist the team as a whole in achieving its task(s) and in operating

together as an effective team

Serve as resource and content expert to team members; providing them

with guidance and being available to answer questions to clarify work

activities

Encourage full participation and ensure that each team member feels that

their work is valued, appreciated, and meaningful

Foster a positive team spirit

Ensure that the team makes clear and consensus decisions

Lead any presentations to management

Take ultimate responsibility for team decisions, progress, and results

Keep team progress on track

Assess the need for training and conduct on-the-job training

Complaint resolution

Identify, assign, and follow-up on work activities of team members

REFERENCES AND CONTACT INFORMATION

Terell Reubin - 334-***-****

Kiesha Jones - 334-***-****

David Clark - 334-***-****

Contact this candidate