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Customer Service Technician

Location:
Makati, NCR, Philippines
Posted:
September 25, 2014

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Resume:

Dilla, Daryl R.

F. Arrieta Street

Brgy. Calo Bay, Laguna

Contact no.: +63-915-***-**-**

Email Address: acf4iy@r.postjobfree.com

Objective

I am seeking for a Dental CAD Designing related position where I am

responsible for the overall designing of scanned cases and uploading

finished works for miling.

Educational Background

Field of Study: Dental Technology/ Computer science

Major: Dental Technology

Academy/University: The Alps Technologist Academy Inc, / Perpetual Help

System Dalta Philippines

Year Graduated: March 17, 2009

Personal background

Date of birth: March 25, 1985

Civil Status: Single

Height: 5'5

Skills

* Knowledgeable in Dental Cad Designing: 3shape, Dental Wings and

Delcam software

. Knowledgeable in Microsoft Operating System.

. Microsoft Office Suite (Word, PowerPoint, Excel, Access)

* Removable Denture

* Waxing

* Metal

. Capable of speaking conversational English and Tagalog.

. Can work under pressure with minimum supervision

. Persevering, hardworking, and determined

Experience

Dental Technician-Cad Specialist

Ivoclar Vivadent inc, Philippines

Wieland Precision Technology

Regular Employee

Department: Manufacturing Management

Section: Acrylic Production

Process Production DentCad

. Responsible for the Application Dentistry:periodic onsite

knowledge of DentCad software requiring ability to seamlessly

integrate product into various avenues of dental manufacturing

systems.

. Assuming a role of both Technical and Customer Service Provider.

. Responsible for processing effectively highly technical support

needs and communicating solutions to end-users via telephone,e-

mail and internet.

. Responsible for fulfilling technical sales support needs such as

analysis and designing

. Provides timely feedback to Immediate Superior especially with

critical matters

. Performs other duties that maybe assigned and trained as to

skills and experience.

. Adherence to the Code of Business Conduct

Key Result Areas

. Production Quality

. Quota Efficiency

. Attendance and Punctuality

. Adherence to the Code of Business Conduct

Trainings

. On the Job Training

Empress Laboratory

April 5, 2009

. On the Job Training

Ivoclar Vivadent, Philippines

July 07, 2009

. 3Shape Cad Training

Ivoclar Vivadent SRL Naturns, Italy

May 14 to June 1, 2012

Seminars Attended

Dental Technologist Association of the Philippines

(DenTAP)

Continuing Education Workshop

Centenial Hall of Manila Hotel, Philippines

October 12, 2008

SHOFU

Introduction to Ceramage Ceramic-Polymers System

Paseo De Magallanes, Makati City, Philippines

August 2, 2008

BEHAVIOR BASED SAFETY PROGRAM

Lyceum of the Philippines, Makiling, Calamba City, Laguna

May 11, 2013

RAINBOW LIFE SEMINAR

Malayan Colleges Laguna

Cabuyao, Laguna

August 13, 2011

Association

Dental Technologist Association of the Philippines (DenTAP)

Member

October 2008

Character Reference

Dr. Makoto Kobayashi

Dentist/ Dental Technician & School Owner ALPS Technology Academy

Inc.

Magan. Bldg. Makati City

632-***-****/ 852-3622

Marian Amping

Ivoclar Vivadent Philippines

Supervisor

+639*********)

Edgar Revister

Ivoclar Vivadent Philippines

Production Coordinator

+639*********)

I here by certify that all information stated above is true and correct to

the best of my belief and knowledge.

Daryl R. Dilla



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