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Customer Service Administrative Assistant

Location:
Greensboro, NC
Posted:
September 24, 2014

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Resume:

KEOKA SANDERS

**** *. **** ******, *******-Salem, NC 27105

336-***-****336-***-**** • acf4bv@r.postjobfree.com

PROFESSIONAL SUMMARY

Ambitious and career-motivated professional with a robust training as a medical administrative assistant seeking to bring

a persistent desire to meet and exceed agency objectives to a dynamic and forward-thinking healthcare firm.

Self-starter with outstanding work ethic and unwavering commitment to obligations and duties.

Absorbs new information and processes seamlessly and displays a strong interest in learning new business

concepts and practices.

Possesses keen eye for detail and orientation toward quality.

Deftly handles multiple job functions simultaneously while maintaining a high quality standard.

Possesses extensive knowledge of administrative and clerical procedures and systems.

Models uncompromising honesty and integrity in the workplace.

Proficient in Microsoft and Excel and types 70 words per minute.

EDUCATION

Ultimate Medical Academy – Tampa, FL 5/2014

Medical Administrative Assistant Diploma

Completed an intensive, accredited training program which included :

Scheduling and confirming appointments in assisted living facilities, doctor’s offices, health care clinics,

hospitals, and organizations that offer medical records services.

Preparing patients for examination and treatment.

Assisting in the maintenance of medical charts and/or electronic medical records (EMR) systems.

Obtaining insurance authorizations for procedures and collecting medical histories and payments from patients.

KEY PROFICIENCIES

Introduction to Medical Assisting Medical Terminology Medical Transcription

Medical Billing Medical Law & Ethics HIPAA Medical Record Management

Patient Processing and Accessing Office Accounting Greenway Prime SUITE EHR/PMS

Electronic Health Records Anatomy and Physiology Intro to Health Care Coding

Human Pharmacology Medical Office Procedures Customer Service

Principals of Management Insurance Verification Interpersonal Professional Comm.

PROFESSIONAL EXPERIENCE

Salem Terrace

Winston-Salem, NC July, 2014 - Present

On-Call Receptionist

Greets guests, residents and their family upon arrival to the facility.

Answers telephones and directs calls to the appropriate department or individual.

Monitors the sign-in/sign-out register as guests enter and exit the building.

VOLUNTEER EXPERIENCE

Possesses an array of volunteer experience relevant to working in the healthcare industry, including:

Volunteering at a nursing home;

Assisting in town-wide effort to help raise funds for a child with cancer;

Participating in Relay for Life walk as member of Future Business Leaders of America (FBLA)



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