Kendall A Page

*** *********** ******

Holland, Michigan 49408

616-***-**** Home

616-***-**** Cell

acf4a2@r.postjobfree.com

QUALIFICATIONS SUMMARY

Over forty six years of management experience in Sub-acute, Assisted Living and Long Term

Health Care. A solid background of accomplishments in administration, marketing, budget

development, implementation and control, personnel, and project development from ground

breaking to financial success. Health facilities licenses held in Indiana and Michigan with

reciprocity compliance in most other states.

EXPERIENCE

Transitional Health Services of Fremont, Fremont, Michigan, April 2014 to October 2014.

Interim Administrator. Administrator with total oversight including Union management for 12-13

weeks awaiting the choice and arrival of a permanent administrator. Renewed contract two times.

Tendercare of Marshall, Michigan February 2013 to April 23, 2013. Interim administrator for

an eight week period awaiting the arrival of a permanent replacement. Overall responsibly for all

facets operationally on a temporary basis. Renewed contract three times

Lutheran Social Services of Michigan, Detroit, Michigan September 2013 to Present.

Retained in the position of “Contract Quality Consultant” Duties included assignments as Interim

Administrator for two LSSM sub-acute facilities or more as needed. Performed that function in

both Saginaw, Mich (98) bed and Grand Rapids (125) bed. Also served in the capacity of mentor

to long term care administrators. The purpose on a corporate basis was to improve census, quality

mix, lower AR’s, staff empowerment, higher skilled rates of reimbursement, evaluation of

rehabilitation and other duties of operations as assigned. Moved to management position with

LSSM corporate on a temporary basis.

Interim Administrator, Borgess Gardens, Borgess Hospital, Kalamazoo, Michigan. 2011-

2013. A 101 bed sub-acute facility on the campus of Borgess Health Services. Complete oversight

of all operations including three structures. The Hospital affiliate succeeded in four consecutive

surveys to obtain a significantly higher than State and National average compliance record. A

negative financial performance was reversed to a highly successful financial condition and

customer service received an excellent rating of nearly 85%. Borgess Gardens became a flagship

facility for the Ascension Health System.

Interim Administrator Metron of Big Rapids, Big Rapids, Michigan . 2010- 2011.

Performed as interim/consultant with an emphasis on public relations and financial stability.

Interim Administrator Tender care (Extendicare) Ludington, Michigan. April-July 2010.

Complete oversight of all operations

Interim Administrator Advanced Management Group, Southfield, Michigan. 2009-2010.

Performed as a consultant for six months prior to retirement.

Administrator, HCR Manor Care University of Livonia, Michigan. September 2008- April

2009. Relocated to 160 bed sub-acute in Livonia, Michigan, with the same responsibilities as

Allen Park. Allen Park was realizing total compliance and financial success in all areas and the

same results were desired at the Livonia facility.

Administrator, HCR Manor Care of Allen Park, Michigan. June 2007-September 2008.

A 180 sub-acute facility located in the Detroit, Michigan area. Allen Park became a major

contributor to HCR-Manor Care profitability. Major compliance issues resolved resulting in a top

state survey. Much emphasis placed on the completion of a new addition and upgrading of the

existing structure. Empowerment of Department Leaders to re-establish a previously enjoyed

reputation. Census maintained at a 92-98 % level with a 75% census of Medicare and Case

Managed on a constant basis. A very successful sub-acute operation that greatly exceeded all

revenue and budget expectations.

Divisional Director of Operations (Consultant position) Eby Realty Group, Olathe, Kansas.

2006-2007. Responsible for the total startup operations of five new high-end assisted living

complexes in Michigan along with administrative responsibilities of assisted living complexes in

Indiana. Total responsibility for the hiring of directors, the financial success of each complex,

marketing, census and ultimately the quality of care as well as services rendered.

Administrator, Care Centers, Evanston, Illinois. 2003-2006. Full administrative

responsibility for a 140 bed dual certified facility. The prime challenge was to increase a low

Medicare census and increase the financial stability of the facility. That goal was quickly realized

as the Medicare census was increased by nearly 300%. Other responsibilities included

management negotiations for a previously elected union.

Executive Director, Life Care Center of Rochester, Rochester, Indiana. 1999-

2003.Responsible for all facets of a total comprehensive skilled nursing facility comprised of 146

beds. Criteria included a total rehabilitation department, as well as skilled, intermediate, Medicaid

level two, an Alzheimer specialized unit, and an advanced assisted living wing. Total

responsibility for 140 employees, budget compliance, MDS submissions and all other aspects of a

certified long-term care skilled health care facility.

Regional Director Operations, State of Indiana, Heritage Property Management, Grand

Haven, Michigan. 1993-1999. Responsible for new building sites and operations of existing and

proposed Indiana Assisted Living Centers including specialized care units devoted to Alzheimer’s

disease. Promoted to that position in May of 1999 after successful operation of two sites in

Michigan.

Administrator, Indiana Management Corporation, Portage, Indiana. 1984-1993. Responsible

for two 100-bed skilled and intermediate care facilities in LaPorte and Portage, Indiana.

Administrator, Hillsborough County Nursing Home, Hillsborough Goffstown, New

Hampshire. 1976-1984. Responsible for a 450 bed governmental health care facility offering

intermediate, residential, and assisted-living services. Also responsible for the county jail and

400-acre county farm. Supervised 1350 employees.

Federal Field Surveyor Title 18 LSC 101, U.S. Department of Health Education and

welfare, Region I, Boston, Mass. 1974-1976.

Administrator, New England Management Corporation, Berlin, Vermont. 1968-1974.

Responsible for six skilled, intermediate and residential care facilities in Vermont and New

Hampshire.

ACHIEVEMENTS

1. Guest Lecturer, Oakwood Hospital Educational Department of Gerontology, Dearborn,

Michigan.

2. Several years of experience in developing policies and procedures for employee

development and training.

3. Responsible for Union negotiations, collective bargaining and arbitration.

4. Developed sales and marketing program for a major medical supply company.

5. Selected and negotiated sites for over nine major medical facilities. (52 to 550 beds).

6. Managed and facilitated the completion of construction to the owner’s specifications.

7. Developed and administered budgets for corporations and county governments to a

maximum of fifteen million dollars.

8. Designed and prepared budgets based on Medicare and Medicaid reimbursements.

9. Prepared several 1122 application packages for financial feasibility in granting new

construction and Certificates of Need.

10. Marketing direction that resulted in several achievements and awards.

11. Developed recognized flagship of the corporation.

12. Awarded 2003 Administrator of the Year, Age of Excellence, Real Services, Inc. Indiana.

13. Town and Gown Council (Ferris State University and the City of Big Rapids).

CERTIFICATIONS

1. Member Indiana Federation of Assisted Living Association, served on Legislative and

Legal committee.

2. Member Michigan MALA and MCAL.

3. Certified HFA Preceptor, State of Indiana Health Professions Bureau.

4. NHA or HFA Administrator Licenses were held in the following States: WV, FL, GA,

CA, MA, CT, LA, TX, UT, DE, IN. Currently HFA licensed in Indiana and NHA licensed

in Pennsylvania and Michigan.

5. Educator and Member U. S. Coast Guard Auxiliary, Holland, Michigan

6. Oath Sworn Member VIPS (Volunteer in Police Services) Holland, Michigan

7. Crisis Management volunteer Holland Police Department

EDUCATION

Bachelor of Science in Communications, Grand Valley State University, Allendale, Michigan,

1992.

Associate Degree in Public Health, Northern Essex Community College, Haverhill,

Massachusetts, 1964.

Course work in Business Administration, University of New Hampshire, Durham,

New.Hampshire, 1965-1967.

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