MARLENA SANTANA

**** ********** ******, ***. **

Bronx, NY 10468

646-***-****

acf423@r.postjobfree.com

OBJECTIVE

To obtain an administrative position where I can apply my education and gain valuable work experience.

EDUCATION

Monroe College, Bronx, NY

BBA in Accounting, expected December 2015

EXPERIENCE

La Casa Grande Cigars, Bronx, NY (March 2013-Present)

Bookkeeper/Assistant Manager

Supervise 9 employees, ensuring that production is completed efficiently and meets deadlines

Work with clients to schedule professional cigar rolling packages for luxury events such as weddings,

anniversaries, and fundraisers; attend events as needed

Provide customer service to clients and generate proposals for packages that fall within their budgets

Handle accounts receivable & payable and maintain general ledger

Fire Services, Woodside, NY (March 2009-December 2012)

Dispatcher/Administrative Assistant

Prepared weekly financial statements for upper management

Coordinated monthly maintenance for upwards of 380 NYC buildings

Dispatched emergency calls

Quoted system repairs for clients

Supervised 20 technicians with their schedules, payroll and union relations

Gotham Yellow Cab Company, Bronx, NY (August 2008-February 2009)

Bookkeeper

Performed QuickBooks A/R

Journalized general ledger and printed checks

Designed and created layout for invoice which was put into use

Completed record keeping and medallion maintenance for roughly 200 accounts

Set up daily bank deposit for armored truck

Assisted with general office duties

Alexander Lombard Law Office, New York, NY (May 2005-August 2008)

Office Manager

Maintained inventory updates and ordered office supplies

Met with clients and discussed their needs to further enhance their experience

Maintained schedules for 2 attorneys

Provided general office support and customer service

SKILLS

QuickBooks; Microsoft Word, Excel, Access, PowerPoint, Outlook

Bilingual; fluent in Spanish and English; intermediate in Italian

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