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Sales Customer Service

Location:
Canada
Posted:
September 24, 2014

Contact this candidate

Resume:

Hope Uyeda

*** *********** ****.

Milton ON L*T *T7

Phone: 289-***-****

acf3yq@r.postjobfree.com

Objective

I am a marketing and sales professional with proven management skills

seeking to advance my career.

Education

Sheridan College

2005-2008

Advanced diploma in Advertising

Summary of Qualifications

I am a natural leader with strong interpersonal, communication and

organizational abilities helping me to coordinate unique sales and

marketing campaigns. I have experience managing marketing campaigns,

organizing events, and building relationships with various media outlets,

clients, and the general public.

Core Competencies:

. Data and Analytics

. Excellent oral and written communication skills

. Great at time management/multi tasking

. Strong knowledge of the printing process

. Exceptional presentation skills

Software Skills

. MS Office

. Ecommerce

. Streamline

. Business Vision

. FTP

Employment History

Bond Brand Loyalty

Account Coordinator April

2014 - Present

On the IBM team I carry out the duties of a Marketing Resource Manager.

These include:

. Deliver marketing service to support one of IBM's North American

channel incentive marketing program

. Services and support include marketing consultation to IBM's B2B

channel partners, campaign planning execution, reporting analysis, IBM

event management support and co-marketing program management

. Collaborate with our clients and IBM stakeholders to build and foster

relationships that contribute to achieving IBM's business and

financial goals

KAR Industrial Inc

Marketing Coordinator Sept 2011 -

Sept 2013

Assistant Marketing Manager

Sept 2013 - Apr 2014

. Developed, managed and executed all marketing projects including

flyers, promotions, online

content and POP displays for KAR, two sister companies, and US division

. Tracked and managed marketing budget and a detailed outline of

marketing efforts

. Created and analyzed multiple sales dashboards to assist CEO in

financial decisions

. Communicated objectives and strategy to creative department

. Coordinated all steps of the print production process

. Directed purchasing when new promotions are upcoming to balance

inventory

. Coordinated and enforced creative and media deadlines

. Assisted with Buying Group program

. Managed monthly sales reports

. Revamped website, and developed Ecommerce portion

. Analysed target markets and developed appropriate media schedules

. Organized and executed trade shows

. Coordinated and prepared sales meetings

. Ordered and distributed vendor literature

Key Achievements:

. Developed sales flyer process which sped production up by 40%.

. Created and executed Tap and Drill Chart program

. Managed and developed Ecommerce website

R.E. Morrison Equipment

2010 - August 2011

Sales and Marketing Coordinator

. Executed all marketing efforts including mailers, magazine

advertising, and brochures

. Tracked and managed marketing budget and a detailed outline of

marketing efforts

. Coordinated and enforced creative and media deadlines

. Liaised with the media and researched in order to issue a press

release

. Created weekly sales reports

. Developed customer promotions and evaluated for effectiveness

. Analyzed target markets, and developed appropriate media schedules

. Managed and coordinated Google Ad words

. Organized and executed trade shows

. Created follow up and target lists for Inside Sales

. Managed and updated websites

. Assisted president with all presentations, correspondence, and travel

arrangements

. Customer service contact for all product related inquiries

. Ensure ISO 9001 certification standards are met

Key Achievements:

. Created a mailer with a unique product that increased filter sales by

5%.

. Developed a service reminder database that increased service revenue

by 20%.

. Created a back-order check schedule that decreased late orders

shipping by 10%.



Contact this candidate