JOSHUA WU

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EMAIL: acf3nx@r.postjobfree.com PHONE: 469-***-****

SUMMARY OF QUALIFICATIONS

● NEARLY FIVE YEARS OF WORK EXPERIENCE IN MORTGAGE INDUSTRY FIELD

● HIGHLY SKILLED IN ACQUIRING AND DELIVERING LOAN MODIFICATION ORDERS BY MEETING AND CONVINCING POTENTIAL

CLIENTS

● PROFICIENT IN ANALYZING CLIENTS’ NEEDS AND PROPOSING SUITABLE MORTGAGE SOLUTIONS

● HANDS-ON EXPERIENCE IN RECOMMENDING, DEVELOPING AND IMPLEMENTING CHANGES TO EXISTING AND PROPOSED

MORTGAGE PROGRAMS

● CUSTOMER FOCUSED PROBLEM SOLVER, WHO EFFECTIVELY HANDLES DIFFICULT SITUATIONS

EXPERIENCE

AFFORDABLE LIFE PLANS

SALES CONSULTANT

(JULY 2014-PRESENT) 3 MONTHS

● EXECUTED CALLS TO CLIENTS THAT ARE INTERESTED IN STUDENT LOAN CONSOLIDATIONS AND PROCESSED CONSULTATIONS.

● CONSULTING WITH CLIENTS TO FIGURE OUT FINANCIAL NEEDS AND TO PLACE THEM IN GOVERNMENT ISSUED PROGRAMS

INVOLVING STUDENT LOAN FORGIVENESS.

● IMPLEMENTING STRATEGIES AND IDEAS TO CLIENTS FOR FINANCIAL ADVISING.

NATIONSTAR MORTGAGE LLC

BANKRUPTCY LOSS MITIGATION SPECIALIST

(JUNE 2012 - APRIL 2014) 1 YEAR 7 MONTHS

● EXECUTED 50-100 INBOUND/OUTBOUND CALLS DAILY TO BORROWERS UNDER THE BANKRUPTCY CHAPTERS TO

FACILITATE REMEDIES ALLOWING BORROWERS TO BECOME CURRENT AND STAY IN THEIR HOMES.

● COMPLETE 20-30 MODIFICATION DEALS TO CURE $5 MILLION OF DELINQUENCY WITHIN A GIVEN MONTH.

● HAVING AN UNDERSTANDING OF THE BANKRUPTCY PROCESS AND WHAT STEPS THE BORROWER IS REQUIRED TO ADHERE TO

WHILE THEY ARE UNDER BANKRUPTCY PROTECTION.

● PERFORMED PROCESSING AND UNDERWRITING DUTIES PERTAINING TO MODIFICATIONS PASSING REGULATORY GUIDELINES

PERTAINING TO THE HOME AFFORDABLE MODIFICATION PROGRAM

● COORDINATED WITH THE FORECLOSURE DEPARTMENT WITH CERTAIN ACCOUNTS TO CONFIRM OR DENY THE SALE DATES ON

HOMES.

NATIONSTAR MORTGAGE LLC

FNMA FORECLOSURE PREVENTION SPECIALIST

(OCTOBER 2009 - JUNE 2012)

● AN ACCOUNT MANAGER FOR A PORTFOLIO OF FANNIE MAE ACCOUNTS.

● PROJECT MODIFICATIONS FOR BORROWERS WHO ARE IN A FINANCIAL HARDSHIP.

● FACILITATE REMEDIES FOR PROPERTIES IN FORECLOSURE INCLUDING BUT NOT LIMITED TO SHORT SALES, DEED IN LIEU OF

FORECLOSURE, MODIFICATIONS.

● PROFICIENT IN HOME SAVERS ADVANCE, THE HOME AFFORDABLE MODIFICATION PROGRAM, AND FANNIE MAE

CAPITALIZATION MODIFICATIONS.

● IMPLEMENTED WORKOUT OPTIONS BASED ON FINANCIAL PACKAGES, CREDIT REPORTS, APPRAISALS, HARDSHIP INFORMATION

AND INVESTOR/CLIENT GUIDELINES.

EDUCATION

UNIVERSITY OF TEXAS AT ARLINGTON

BA IN MARKETING, SUMMER 2009

SELECTED ACCOMPLISHEMENTS

EMPLOYEE OF THE MONTH: (AUGUST) (SEPTEMBER) 2010, (JUNE) (AUGUST) 2013

EMPLOYEE OF THE QUARTER: (JULY-SEPTEMBER) 2010 ; MONTH: (AUGUST) (SEPTEMBER) 2010

MEMBER OF THE IIBA DALLAS CHAPTER (INTERNATIONAL INSTITUTE OF BUSINESS ANALYSIS) 2013

SKILLS

● MS WORD, MS EXCEL, MS ACCESS, POWER POINT, SPREADSHEETS, LOTUS NOTES

● MORTGAGE SOFTWARE: LSAMS, FORTRACS, REMEDY, LPS

● CUSTOMER SERVICE, BANKRUPTCY, FORECLOSURE, MORTGAGE INDUSTRY, MARKETING, SALES

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