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Customer Service Agent

Location:
Watertown, NY, 13601
Posted:
September 23, 2014

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Resume:

Rafael King

Leasing Agent - Alma Realty

New York, NY

acf3mu@r.postjobfree.com - 347-***-****

• Display integrity and strong work ethics in providing exceptional customer service

• Proficient, detail-based professional

• Strong mathematical skill

• Highly proactive and self-motivated

WORK EXPERIENCE

Leasing Agent

Alma Realty - July 2011 to Present

Handling tenant inquiries, emails, telephone calls, and correspondence to achieve customer satisfaction

• Responsible for all cash & check payments for designated units (more than 3,000 residential units)

• Produce property listings including locations, descriptions, and available financing options

• Lease signing with clients and collection of rental deposits, first-month rent

• Responsible in the completing projects, efficient in multi-tasking and submitting projects within deadline

periods

• Responsible for obtaining credit reports on all applicants, as well as preparing lease agreement documents

and background checks

• Assist in advertising vacancies for various properties throughout the New York City area

Computer Skills

• Proficient with Microsoft Word, Excel, PowerPoint, Outlook, Windows XP, and Skyline.

EDUCATION

Bachelor of Arts in Journalism

University at Albany

May 2011

university newspaper as well as contributions



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