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Sales Customer

Location:
Minneapolis, MN
Posted:
September 23, 2014

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Resume:

Hector Figueroa

**** **** *** * #*

Minneapolis, Minnesota, 55404

612-***-****

acf3kw@r.postjobfree.com

OBJECTIVE: TO BE AN ASSET TOWARDS COMPANY GOALS AND FURTHER

ENHANCE PROFESSIONAL KNOWLEDGE & EXPERIENCE

CORE QUIALIFICATIONS

• BILINGUAL: SPANISH/ENGLISH

• 4+ YEARS OF CUSTOMER RELATIONS EXPERIENCE

• 2+ YEARS OF SALES EXPERIENCE

• STRONG VERBAL & COMMUNICATION SKILLS

• 7+ YEARS OF MICROSOFT EXPERIENCE (EXCEL, PP, WORD, OUTLOOK)

WORK EXPERIENCE

PAINTING PERFECTION Blaine, MN

Painter January 2014 - Present

• Cover surfaces with drop cloths or masking tape and paper to protect surfaces during painting.

• Fill cracks, holes, or joints with caulk, putty, plaster, or other fillers, using caulking guns or putty

knives.

• Apply primers or sealers to prepare new surfaces, such as bare wood or metal, for finish coats.

• Read work orders or receive instructions from supervisors or homeowners to determine work

requirements.

• Erect scaffolding or swing gates, or set up ladders, to work above ground level.

• Remove fixtures such as pictures, door knobs, lamps, or electric switch covers prior to painting.

• Wash and treat surfaces with oil, turpentine, mildew remover, or other preparations, and sand

rough spots to ensure that finishes will adhere properly.

• Mix and match colors of paint, stain, or varnish with oil or thinning and drying additives to obtain

desired colors and consistencies.

• Remove old finishes by stripping, sanding, wire brushing, burning, or using water or abrasive

blasting.

.

THE HARTFORD - Woodbury, MN

Mutual Funds Consultant October 2012 - December 2013

• Analyze financial information obtained from clients to determine strategies for

meeting clients' financial objectives.

• Answer clients' questions about the purposes and details of financial plans and

strategies.

• Research and investigate available investment opportunities to determine whether

they fit into financial plans.

• Prepare & interpret for clients’ information such as investment performance reports,

financial document summaries, or income projections.

WELLS FARGO RETIREMENT - Roseville, MN

Mutual Funds/401K Loans May 2012 - October 2012

• Ensure company compliance with federal and state laws, including reporting

requirements.

• Verify and examine information and accuracy of loan application and closing

documents.

• Present loan and repayment schedules to customers.

• Review customer accounts in order to determine whether payments are made on time

and that other loan terms are being followed.

• Review clients' accounts and plans regularly to determine whether life changes,

economic changes, or financial performance indicate a need for plan reassessment.

• Implement financial planning recommendations or refer clients to someone who can

assist them with plan implementation.

COMCAST - Minnetonka MN

Retention/Sales August 2011 - March 2012

• Complete sales order tickets and submit for processing of client-requested

transactions.

• Recommend, select, and help locate or obtain merchandise based on customer needs

and desires.

• Compute sales prices, total purchases and receive and process cash or credit payment.

• Maintain knowledge of current sales and promotions, policies regarding payment and

exchanges, and security practices.

• Quote prices, credit terms, or other bid specifications.

• Answer customers' questions about products, prices, availability, or credit terms.

• Contact new and existing customers to discuss their needs, and to explain how these

needs could be met by specific products and services.

• Negotiate prices or terms of sales or service agreements.

• Emphasize product features based on analyses of customers' needs and on technical

knowledge of product capabilities and limitations.

• Prepare sales contracts for orders obtained, and submit orders for processing.

• Select the correct products or assist customers in making product selections, based on

customers' needs, product specifications, and applicable regulations.

IQOR - Plymouth, MN

Collections October 2010 - August 2011

• Determine charges for services requested, collect deposits or payments, or arrange for

billing.

• Refer unresolved customer grievances to designated departments for further

investigation.

• Resolve customers' service or billing complaints by performing activities such as

exchanging merchandise, refunding money, or adjusting bills.

Education

Normandale Community College – Bloomington, MN

• Current double major in Accounting & Business Administration

• Graduation date: December 19th, 2015

• Pursuing Bachelor’s degree in both fields

• Some college coursework completed



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