Ashley Middleton

** ** ****** ****** ****** City, NJ 07305

Phone: 908-***-**** E Mail: acf3k6@r.postjobfree.com

Objective

To utilize my educational background, work experience and organizational skills in a professional setting with the

opportunity for advancement.

Experience

Advance Realty Management Group; Office Clerk – Bridgewater, NJ August 2013 – Current

Create contracts for various commercial contractors

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Obtain Certificate of Insurance for all contractors, file and manage database accordingly

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Obtain W9s and create new vendor accounts for payment processing. Utilized AVID to upload invoices for billing.

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Utilize Building Engines to create and manage COIs

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Answer phone calls and file documents appropriately

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Greet guest and direct them to appropriate parties for scheduled services

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Bravo Services; General Clerk – Jersey City, NJ December 2011 – August 2013

• Displayed excellent customer service by providing residents with information and answering inquires.

• Managed high volume telecommunications, scheduling appointments and making reservations for guest.

• Maintained front desk organization; through prioritization and cleanliness.

• Booked services for residents, sending reminders, contacting vendors, maintaining the email system, monitoring

calendars. Created, Closed, and Billed invoices through systems Account edge & Light speed.

• Filed and faxed documents, sorted file cabinets, updated social media.

Ramada Inn; Front Desk Agent – Newark, NJ September 2010 – December 2011

• Assisted guests with special service requests and answered general questions.

• Posted room charges including, food, beverage, and phone; then computed guest bills using online system.

• Handled all incoming guest complaints and situations that required immediate action.

• Collected payment adhering to all cash distribution rules,

• Provided hands on experience in computing bills, collecting payment and allocating change.

• Monitored front desk and enforced all company policies and procedures.

Education

Bayonne High School 2011

H.S Diploma Honors Graduate, G.P.A 3.0

Berkeley College 2013

Associates Degree in Business Administration Current G.P.A 3.4

Skills

• Strong interpersonal skills to deal effectively with all business contacts, customer service, ability to multi task

Typing speed: 60 words per minute, working knowledge of Microsoft Office (word, excel, power point), internet savvy.

Efficient in accounting programs such as AVID, light speed, and account edge.

• Professional appearance and demeanor, able to communicate in English, both written and orally

2

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