Fredlyne Auguste

Service Coordinator - BrightStar Homecare

Carteret, NJ

acf3jf@r.postjobfree.com - 732-***-****

Obtain a position as a team-player in a people-oriented organization, where I can maximize my customer-

service experience in a challenging environment to achieve the corporate goals and to succeed in an

environment of growth and excellence.

WORK EXPERIENCE

Service Coordinator

BrightStar Homecare - Piscataway, NJ - August 2013 to Present

Set service goals to meet or exceed client expectations

• Plan and assign workload to team members

• Interview, hire, and orient new employees

• Oversee daily workflow to ensure timely deliveries

• Identify prospective clients through networks and referrals

• Analyze and resolve service related issues promptly

Administrative Assistant

BrightStar Homecare - Piscataway, NJ - March 2012 to Present

Assist with coordinating and scheduling ongoing care for elderly clients

• Verifying appointments with clients and employees

• Maintain and consistently edit audit information

• Assist with copying, filing, and bindings as requested

• Process incoming and outgoing mail

• Reviewing documentations

• Answering and relaying phone calls and messages

Child-care Associate

RWJ Fitness and Wellness Center - Carteret, NJ - November 2011 to Present

Nurture and care for children from ages 3 months to 13 years of age

• Supervise children and ensure they're safe

• Ensure equipment and facility remain clean and safe at all times

• Establish routines and provide positive guidance

Certified Home Health Aide

BrightStar Homecare - Piscataway, NJ - February 2011 to Present

Perform home management tasks

• Provide healthcare tasks

• Observe, record, and report all changes and unusual condition to supervisor

• Personal hygiene services

• Maintain a safe, secure, and healthy client environment by following asepses standards and procedures

Sales Associate

Joyce Leslie - Woodbridge, NJ - August 2008 to September 2009

Perform customer-service by servicing over 100 customers daily

• Responsible for training new associates

• Inventory and replacing items in stock

EDUCATION

Diploma in Nursing

Lincoln Technical Institute - Edison, NJ

June 2009

Nursing

Bloomfield College - Bloomfield, NJ

May 2008

High School Diploma

Carteret High School - Carteret, NJ

2007

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