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Customer Service Sales

Location:
Las Vegas, NV
Salary:
nego
Posted:
September 23, 2014

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Resume:

K athleen McGuire

**** *** ***** ****, **** ***

Las Vegas, Nevada 89144

801-***-****

acf3j9@r.postjobfree.com

CAREER PROFILE

I am looking for a position with room for advancement. I just graduated with my associates in Paralegal

Studies and plan on furthering my education. I have strong organizational and interpersonal skills, with

keen abilities to take over multiple responsibilities and multitask.

SKILLS PROFILE

• 10 plus years in Sales and Customer Service

• Excellent written and verbal skills, with an eye for detail

• Experience in handling confidential paperwork

• Proficient in multiple office systems

• Good filing and organizational skills

Extremely productive in a high volume environment

EMPLOYMENT HISTORY

Manager/Shareholder/Licensed Massage Therapist 2004 2011

A Touch of Norway/ Massage Soleil and Petite Spa

• Daily Operations of Day Spa including: advertising, scheduling, purchasing of supplies and other

general office duties.

• Licensed Massage Therapist

• Interaction with clientele and lifelong friendships in the business community

Customer Sales Associate 2007 2008

Qwest Communications

• Answered inbound calls in support and sales of new and existing customers

• Use of multiple computer programs 30+ new and legacy systems

• Provided customer information in billing, promotional offers, products and services

• CWA Union Steward, represented union members with as many as 6 meetings per day

2002 2003

Reservations Crew

Jetblue Airways

• Answered inbound calls in support of customers flight needs.

Provided information on flight schedules, fares, destinations, airport terminals and city locations

Completed reservations and sent out itinerary information

EDUCATION

A AS Paralegal Studies

Salt Lake Community College, Salt Lake City, Utah 87 credits, 3.24 GPA 2014

Certificate Utah College of Massage Therapy, Salt Lake City, Utah 1996



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