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Customer Service Assistant

Location:
Newport News, VA
Posted:
September 23, 2014

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Resume:

LINDA HAYER

**** ****** *****Virginia Beach, VA *3453* 757-***-*****

acf3hx@r.postjobfree.com

OBJECTIVES

Seeking a position that will benefit from my customer service experience,

positive interaction skills where my several years' experience can improve

the customer satisfaction.

QUALIFICATION

. Interpersonal skills to work effectively with teams throughout

organization

. Problem analysis and problem solving

. Adaptability and ability to work under pressure

. Multi-tasking skills

. Strong attention to detail, time management and decision-making skills

. Microsoft Word/ Excel and PowerPoint

EDUCATION

Associate Degree, Applied Science, Bryant & Stratton College, Virginia

Beach, Virginia

Professional Experience:

Back Construction Chesapeake, VA August 2012 -

Present

Human Resource Assistant

Responsibilities:

. Recruited employee, employee relations

. Compensation and benefits, safety and risk management and training

. Greeted walk-in applicants and provided them with information about jobs

available and the application process

. Completed eligibility forms, provide guidance to applicants on

background check documents

. Verified identification

. Knowledge of healthcare and medical conditions, leave-of-absence

requirements and calculating vacation and paid time off

Express Towing Chesapeake, VA September 2007 -

August 2009

Secretary

Responsibilities:

. Answered the phone and took messages

. Greeted the customers

. Wrote up invoices for service work

. Handle the mail

. Filed and paid bills

. Ordered supplies for the shop

TDS Logistics Chesapeake, VA March 2003 -

July 2007

Receiving Clerk

Responsibilities:

Inspected for damaged goods and once approved, distribute merchandise to

the correct departments

Packed items and printed labels

Compared bills of lading against actual merchandise received

Used hand held scanner

Closed out the end-of-the day reports, and handle receiving functions

REFERENCES AVAILABLE UPON REQUEST



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