*** ****** *****

Graham, NC *****

336-***-****

acf3h1@r.postjobfree.com

MICHELE “LYNNE” PIERCE

To gain employment with a business and/or organization where I can utilize

OBJECTIVE

my hard won experience in the professional sphere. I know that my years of

managerial experience will be a benefit to a company that allows me to

participate as a member of their staff.

Multi-faceted, efficient and reliable administrative professional with 7+ years of supporting the

SKILLS & ABILITIES

executive director with internal operations for a non-profit agency. Proficient in all of the

standard office desktop software and external companies’ web based programs. Diversified skill

sets covering managerial support, client relations, writing of internal documents, human

relations and recruiting, account and project management, and supervision of staff. Excellent

interpersonal, phone and digital communication skills. Experience with government standards,

guidelines, and audit process.

EXPERIENCE FACILITY MANAGER/ CASE MANAGER, RESIDENTIAL TREATMENT SERVICES OF ALAMANCE

Aug. 2007-May 2014

Coordinated daily staff responsibilities, monthly staffing schedules and client care.

Daily supervision for staff of RNs, Healthcare Technician, and paraprofessionals.

Annual staff reviews and trainings.

Staff recruitment and interview process.

Provide case management: initial assessment, individual service plan, individual and

group therapy, discharge preparedness, and follow-up.

Assist with government agencies daily and yearly audits.

Prepare numerous internal documentation that assisted in operational affairs:

handbooks, procedures, daily paperwork, staffing orientation, prescreen and intake

packets.

Maintain facility maintenance, internal monthly safety drills, external audits and

restoration projects

EDUCATION NORTH CAROLINA AGRICULTURAL AND TECHNICAL STATE UNIVERSITY- GREENSBORO-

MASTER OF TEACHING- MAY 2010

UNIVERSITY OF NORTH CAROLINA AT GREENSBORO- GREENSBORO-

B.A. POLITICAL SCIENCE- MAY 2004

AMERICAN HEART ASSOCIATION CPR/FIRST AID/AED INSTRUCTOR

ALL REFERENCES AVAILABLE ON REQUEST

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