Lecresha Tutson

**** ******* **.********.*****

214-***-****

acf3ed@r.postjobfree.com

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Professional Profile

Quota-surpassing sales representative, with a history

of exceeding employer's expectation across diverse

industries. Enjoy talking to people and establishing a

exceptionally long-term, loyal customer base. Persuasive

energetic and communicator; use consultative selling skills to

enthusiastic...highly identify opportunities, overcome objections, build

organized individual relationships and turn cold canvassing into sales.

on projects with a Tenacious negotiator and closer; adept in conveying the

charisma that benefits of products/services and generating customer

captures the interest. Quickly learn, master and sell new product

imagination of offerings.

clients

Education, Honors, and Certifications

Wade Collage - Dallas, Texas

Associates of Arts in Merchandising & Design, January,

2008

University of Phoenix - Phoenix, Arizona

Bachelor of Science in Business Marketing,

Computer skills include: Photo Shop, Excel, Power

point, Salesforce, Internet, MS Word

Professional Experience:

Whole Sale Payment Solutions INC

Territory Sales Representative Carrollton TX.,

10/2011 to 4/2014

Established, developed and maintained business

relationships with current customers and prospective

clients

Targeted territory/marketing segments to generate new

business business for the organizations products/services.

background in sales Scheduled appointments with existing and prospective

and marketing was clients.

supportive to the use Researched sources for developing prospective customers

of helping build and for information to determine their potential.

management and Helped cultivate clear and effective written

increase revenue with proposals/quotations for current and prospective

customers.

organizations...volun Made suggestions for resolutions of customer problems

teered for and complaints.

cooperative Coordinated sales efforts with marketing, sales

opportunities in the management, logistics and technical service groups.

community and helped Analyzed the territory/market's potential and

Senior executives to determined the value of existing and prospective

accommodate their customer's value to the organization.

relationships with Created and managed prospects value plan for existing

clients...I have been customers highlighting profile, share and value

recommended with the opportunities.

highest regard Identified advantages and compares organization's

products/services.

Planned and organized personal sales strategies by

maximizing the Return on Time Investment for the

territory/segment.

Managed work load with oral and written reports on

customer needs, problems, interests, competitive

activities, and potential for new products and

services.

Kept abreast of product applications, technical

services, market conditions, competitive activities,

Understudied and worked on advertising and promotional

trends through the reading of pertinent literature and

consulting with marketing and technical service areas.

Participated in trade shows and conventions

Create and managed Prospects/customers

deeply involved

in learning about the AT&T Mobility - 1801 Valley View Rd. Farmers Branch

educational TX., 10/2008 to

state-of-the-art, 4/2010

investigating Customer Service Representative- Inbound/Outbound Call

research and Center

designing

instructional Delivered world class customer service to build

materials...dedicated customer satisfaction and loyalty.

and focused able to Provided effective and timely resolutions for a range

multi task and follow of customer inquiries.

through to achieve Strived for one-call resolution of customer issues.

goals with, Completed ongoing training to stay abreast of product,

enthusiasm, service and policy changes.

initiative, and Strike a positive and cooperative tone with both

intelligence." customers and coworkers.

Demonstrated best judgment in the disbursement of

adjustments and credits.

Increased the customer experience by providing

information on new products, rate plans, and services

through up selling opportunities.

Handled a high influx of outbound calls within a

dynamic call center environment.

Responded to customer inquiries and requests and

resolved issues efficiently and professionally on past

due debits.

Exercised strong interpersonal communication skills

with customers and department personnel.

Accepted and managed multiple priorities and maintained

effective results in a quota driven workplace.

Assisted wireless cell phone customers with items such

as adding minutes and troubleshooting.

Accepted assignments with an open, cooperative,

positive and team-oriented attitude.

Utilized multiple call center support applications to

efficiently assist customers and agents.

Summit Merchant Solutions-1101 E Arapaho Rd #190

Richardson TX, 3/2006 to 4/2007

Verification Supervisor-Inbound/Outbound Call Center

Primary & Critical Accountabilities of training

telemarketing representatives on products and services

Primary - Conversion of Sales

Critical Quality of appointments that comes in to the

"My independence company

creates Critical Quality of sales that comes in to the company

self-motivation which Responsible for meeting business targets

allows me to share a Maintained confidential information of the customers

love of learning that Provided clarity on products to the customers

fosters a successful

working environment. Trans Tech Merchant Group -3220 Keller Springs Rd. #128

I would welcome Carrollton TX, 11/2004 to 3/2006

becoming part of 'a Sales Representative-Outbound Call center

well cultured Developed and pre-qualified leads by phone as well as

organization that schedule presentations and meetings for sales

encourages growth and representatives

development." High volume outbound telemarketing; 500+ contacts per

day

Appointment setting

Business to business sales acquisitions

Provide clarity on products to the customers

Flair for Fashion,

07/2006 to 12/2008

Executive Fashion Coordinator- Internship

Devised efficient fashion design plans and fostered new

fashion concepts

Properly coordinated advertising as well marketing

activities

Attended runway or fashion shows to acquire new fashion

ideas

Regularly monitored fashion publications and scheduled

meetings with designers along with other business

processionals to keep up with the changing trend and

business concepts

Evaluated the potential success of a certain clothing

line

Created effective marketing plans and advertising

strategies

Selected garments and accessories that will be used for

promotional marketing

Organized photo shoots, magazine events, and fashion

shows

Contact this candidate