September **, ****

Dear Sir or Madam:

This letter is to preface my resume for a medical transcription position

with your company and to summarize my resume briefly for you.

In March 2011, I completed Everett Community College's Medical

Transcription certificate program with honors, a 3.44 overall grade point

average, and at the top of my class. Everett incorporates the Career Step

transcription training modules into their curriculum. I have taken other

college-level courses in the medical field, but I have found transcription

to be my infinitely preferred career path.

I began my position at Pearson Transcription in May 2011 as a medical

transcriptionist. Within three months, I became an editor on 28 medical

accounts, one of which had 11 separate regions and hundreds of providers,

another account was a registered nurse who dictated record reviews for

legal cases, and I also covered several legal accounts. The medical

accounts covered numerous types of reports ranging from Independent Medical

Evaluations to chart notes and consultations and multiple specialties

including forensic pathology, neurology/neurosurgery, pain management,

chiropractic, orthopedic surgery, psychiatric, neuropsychological, and oral

and maxillofacial surgery. The editing aspect involved quality assurance

and mentoring and instruction in the use of software, reference materials,

and client-specific guidelines/matrices, as well as education in

terminology and grammatical preferences, among many other responsibilities.

Multitasking, communication, and attention to detail were critical

components of this position.

My most recent position with tMedica as a hematology/oncology transcription

has unfortunately been eliminated. I do still transcribe orthopedic

dictation for them per diem.

I would appreciate an opportunity to speak with you to further discuss the

skills and value I have to offer to your company. Thank you for your time

and attention, and I look forward to hearing from you soon.

Sincerely,

Christine A. Wilbur

525 Ervine Road

Montrose, PA 18801

Home: 570-***-****

Cell: 570-***-****

CHRISTINE A. WILBUR

525 Ervine Road

570-***-****

Montrose, PA 18801

acf3dd@r.postjobfree.com

OBJECTIVE

To obtain a medical transcription position that will utilize my skills and

education

PROFESSIONAL PROFILE

* 3 years of transcription experience with 2 years of editing experience

* Experienced with ESL dictators in a variety of specialties

* Accurate transcription through diligent use of reference materials, both

general and client specific

* Graduated from Everett Community College/Career Step Medical

Transcriptionist Certificate program in 2011 with honors

EXPERIENCE

tMEDICA - Pittsburgh, PA

2014-present

Medical Transcriptionist (Part time)

Responsible for 99% accuracy in all transcribed reports.

. Mainly transcribing hematology and oncology chart notes, H&Ps, and

letters for providers at a large western PA hospital.

. Backup transcriptionist on an orthopedic account.

PEARSON TRANSCRIPTION - Camano Island, WA 2011-

2014

Medical Transcription Editor/Transcriptionist

Responsible for quality assurance of reports from an average of seven

transcriptionists.

. Handled 28 separate accounts, including orthopedics, neurology,

psychiatry, psychology, clinical and forensic neuropsychology,

pathology (autopsy), and chiropractic. These include Independent

Medical Evaluations, procedure notes, chart notes, and general

correspondence

. Responsible for all training and questions from transcriptionists,

including those questions related to HIPAA, terminology, client-

specific guidelines, grammar, and punctuation.

People 2.0 Global, Inc. - Rochester, NY 2009

On-site Liaison (PricewaterhouseCoopers), temporary position

Responsible for accurate processing of selected aged accounts receivable

for maximum third-party payment (non-government payers) while adhering to

state, federal, and JCAHO regulations

. Ensured all account actions requested by off-site colleagues met above

guidelines

. Maintained comprehensive working knowledge of contract terms and

requirements to process both claims and appeals efficiently

Christine A. Wilbur Page 2-570-***-****

Tyler Memorial Hospital - Tunkhannock, PA

2007-2008

Central Registration Clerk/Assistant Registration Supervisor

Primarily responsible for pre-registration and insurance verification

for patients of the Short Procedure, Chemotherapy, and Cardiac

Rehabilitation Units

. Advised patients of financial responsibility prior to services being

rendered

. Answered patient inquiries about their insurance coverage and benefits

Apria Healthcare - Wilkes-Barre, PA

2006-2007

Secondary Medical Insurance Biller

Submitted claims to Pennsylvania's Medical Assistance Program after

primary insurances completed claim processing

. Required familiarity with fee schedule amounts payable by Medicaid

. Demanded speed and accuracy when processing claims on the Promise

website

. Reduced Over 120 Days Accounts Receivable Balance from Medicaid by

nearly $20,000 in 7 weeks, averaged approximately $40 per claim

HealthNow NY, Inc. - Binghamton, NY

2003 - 2006

dba MedUS Services, LLC.

Customer Service Representative (Call Center)

Provided both telephone and written Customer Service in response to

Member and Provider inquiries on six government-funded health insurance

products; also worked in the Durable Medical Equipment Regional Carrier

call center

. Member Services duties included enrollment and eligibility

information, member benefits, and account status

. Provider Services duties included Member eligibility and benefits, as

well as processing claim adjustments, billing information, and

payment and denial explanations

. Continuous education of Medicare guidelines and Local Medical Review

Policies

. Required familiarity with eligible Medicare HCPCS and diagnosis

codes, as well as Certificate of Medical Necessity requirements for

education of providers

. Provided Member eligibility and benefits, explained denied claims,

educated providers on Medicare Appeals processes

EDUCATION

Everett Community College, Everett, WA - Graduated March 2011 from the

Medical Transcription Certificate Program, 3.44 GPA

Rasmussen College, Eden Prairie, MN - Completed 49 credits of 63 credits

toward a Medical Administration associates degree

Contact this candidate