AGNES SZUMOWSKA

Mount Prospect, IL *****

Home Phone: 224-***-****

Email: acf3br@r.postjobfree.com

? High Work Ethic ?Results Oriented ?Sales Driven ?Team Player ?Creative

and Innovative

OBJECTIVE

To obtain a position offering professional growth performing vital services

that will contribute to the profitability and growth of a company

EDUCATION

William Rainey Harper College, Palatine, IL May 2005

Associate of Applied Science GPA: 3.75/4.00

Concentration: International Business

Prospect High School, Mount Prospect, IL June 1997

VOLUNTEER EXPERIENCE

Volunteer Teacher's Aide/Tutor, Poland March 2010-March

2012

o Tutored children/adults in English in all age groups varying from

elementary school to university levels

HONORS AND AWARDS

Dean's List, William Rainey Harper College, two semesters

EXPERIENCE

OLD NAVY Schaumburg, IL

Sept 2012 - present

o Head cashier and store operations.

o Open and close the store.

o Customer service, merchandise locator and holiday retail sales.

WALMART vision center, Rolling Meadows, IL June 2012 - May 11,

2013

Optician/ vision center sales associate

o Pretesting patients before an eye examination.

o Fitting eyeglasses and contact lenses, following prescriptions written

by Optometrist.

o Educate and assist frames, lenses, and lens coatings after

considering patient's prescription and the customer's needs,

occupation, habits, and facial features.

o Examine written prescriptions to determine the specifications of

lenses.

o Dispensing eyewear, taking measurements, and assisting patients with

adjustments and troubleshooting techniques.

Opener Center for Schooling and Reintegration, Poland September 2011-

March 2012

Project Manager

o Project Coordinator for school districts

o Aligned and filled in the needs for social workers/psychologists with

school districts across the nation

Tortorice's Pizzeria, Arlington Heights, IL December 1998-

March 2010

Assistant Manager

o Assisted the restaurant manager in duties of running a restaurant from

open to close

o Answered telephones, took orders, routed pizza drivers and worked cash

register

o Resolved customer complaints

o Supervised and coached employees

B-G's Carryout Inc, Elk Grove, IL April 2007-December

2007

Restaurant Manager

o Answered telephones, took orders and worked cash register

o Resolved customer complaints

o Hired, Supervised and coached employees

o Kept charge of store

o Ordered products and food for store

Hallmark Inc. May 2005-Septemeber

2005

Customer Service Rep

o Provided customer service

o Handled cash transaction and credit card transactions

o Checked on stock/back orders

o Maintained a clean appearance of the store

o Kept track of stores hourly and daily sales goals

o Arranged displays according to the newest sales

Menards Inc. January 2000 -

October 2000

Customer Service Rep

o Provided customer service

o Checked for out of stock items

o Arranged merchandise on shelves according to sku# and price range

o Changed pricing and tagging according to sales events

o Arranged for customer home deliveries

o Maintained clean and orderly department

JCPenney Telemarketing Inc, Buffalo Grove, IL June 1998-

October 1998

Telemarketing/Call Center

o Handled customer complaints

o Warm calling efforts to existing clients

o Answered telephones using a call center switchboard

o Took in phone orders for cataloged items

o Checked on item back orders

o Processed credit card payments

o Data entry

LANGUAGES & COMPUTER SKILLS

o Fluent in Polish

o Fluent in English

o Proficient in all Microsoft, Windows applications[pic]

Contact this candidate