Experience

Golf Shop Manager April **** -

October 2014

The Rock Golf Club in Muskoka, Ontario

. Supervised Pro Shop Attendants

. Created weekly schedules for 15 employees in three different

departments

. Managed $250,000 worth of golf shop merchandise

. Performed monthly inventory counts

. Delegated tasks to employees

. Assisted the Director of Instruction with junior golf camps

. Provided approximately 200 guests a day with quality service

. Operated POS systems EZlinks and Squirrel

. Answered 30+ phone calls a day reserving tee times and responding to

other guest requests

. Responsible for ordering select merchandise for the golf shop

Outside Services Supervisor April 2012 - October 2012 &

April 2013- October 2013

The Rock Golf Club in Muskoka, Ontario

. Supervised back shop attendants, starters and course marshals

throughout the day

. Ensured that all guests enjoyed their experience

. Dealt with guests averaging 150+ each day

. Created schedules for 15 employees every week throughout the season

. Responsible for delegation to staff

. Organized and set up 100+ tournaments

. Set up several different contests on the golf course every week

. Assisted the Head Professional with Junior Golf Camps

Conference Assistant September 2011 - October 2011

Clevelands House Resort in Muskoka, Ontario

. Supervised employees while organizing conference/meeting rooms

. Delegated tasks to employees

. Responsible to ensure all tasks were completed on time and to conference

coordinator's specifications

. Worked with several conferences to make sure their meeting rooms were as

requested

Bartender/Server May 2011 - September 2011

Dukes Refresher in Muskoka, Ontario

. Provided efficient service to resort guests and local cottage residents

. Responsible for monitoring the levels of intoxication of customers

. Required to keep the lounge and patio clean at all times

. Responsible for all sales to ensure an accurate cash out

. Always worked as a team with the other bartenders and manager

Education

Bracebridge & Muskoka Lakes Secondary School - Honors Diploma

September 2005 - June 2009

Vital person in my high school community, involved with different sports

teams and excelled in business related courses.

Fanshawe College - Golf & Recreation Club Management

September 2010 - April 2012

Took several different courses that cover all aspects of running a golf

course from club project management strategies and golf shop operations to

turf management and marketing.

Fanshawe College - Business Management

September 2012- April 2013

Advanced to the final year of business for completing Golf and Recreational

Club Management in the years prior. This program consisted of several

business-oriented courses from finance, accounting, marketing to small

business ownership.

References Available Upon Request

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