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Customer Service Manager

Location:
Venice, FL
Posted:
September 24, 2014

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Resume:

Patricia Tinetti-Dost

*** ***** ******, *******, ** 34275 352-***-**** acf35r@r.postjobfree.com

August 1, 2014

All Medical Personnel

Human Resources

To Whom It May Concern:

Thank you for accepting my resume as application for the Phlebotomist position you are

seeking. Before I became a Licensed Practical Nurse in Intensive Care and as an Office

Nurse for an Internal Medicine doctor who specialized in pediatrics, I worked for three

years at Flint Osteopathic hospital as a phlebotomist and as an EKG Technician.

I have become more than familiar with the necessary processes, computer organization,

and record keeping that is required of a phlebotomist. At the same time I strive to make

each patient feel as if they are the only one I am working with. I have a great deal of

experience assisting medical staff and communicating with patients. In all of the positions

I have held, working with, and helping people is the common denominator. I am truly

excited at the possibility of accepting whatever challenges you have in store.

Your time and consideration is very much appreciated. I look forward to hearing from you

soon and to scheduling an interview at a time of convenience.

Sincerely,

Patricia Tinetti-Dost

Patricia Tinetti-Dost

Patricia Tinetti-Dost

881 Pinto Circle, Nokomis, FL 34275 352-***-**** acf35r@r.postjobfree.com

OBJECTIVE

TO OBTAIN A POSITION AS A PHLEBOTOMIST IN THE ENGLEWOOD/VENICE/SARASOTA AREA

EXPERIENCE

PHLEBOTOMIST, INTERNAL MEDICINE OF NORTHERN MICHIGAN, PETOSKEY, MI 2011-2014

Draw blood and obtain specimens

Process doctor’s changes

Use PC to enter and retrieve patient data through EMR

CARE GIVER FOR PARENTS AND IN-LAWS, VENICE & GAINESVILLE, FL 2002-2009

ASSISTANT FRONT END MANAGER, KROGER STORES, INC., ALPHARETTA, GA 1998-2001

Supervise & Schedule 60 employees

Accounting, Customer Service, and Cash reconciliation for 18 registers

Cross trained for all front end positions

OFFICE NURSE & FRONT OFFICE ASSISTANT, JOHN WASSENAAR, M.D., VENICE, FL 1993-1997

Answered phone and scheduled patients

Greeted patients and admitted them to rooms

Updated patient charts and took vital signs

Drew blood & administered EKG’s and shots

Phone in prescriptions, maintain patient charts and records

LICENSED PRACTICAL NURSE, HURLEY MEDICAL CENTER, ICU, FLINT, MI 1971-1979

Admitted patients and took histories

Prioritized daily care according to acuity and scheduled procedures

Assisted patients with A.M. care, took vitals and prepared patients for procedures

Maintained and set-up patient rooms

Performed preventive maintenance on emergency equipment

Assisted with patient and family education

Changed sterile and non-sterile dressings

Monitored IV’s, tracheotomy and colostomy care

Inserted catheters and feeding tubes

Performed EKG’s

Dispensed medication

Attended to physical and mental patient needs

Answered multi-line phone, operated fax and used copy equipment

EDUCATION

CPR CERTIFIED 2011

SANTA FE COMMUNITY COLLEGE, GAINESVILLE, FL 2010-2011

CHARLES MOTT COMMUNITY COLLEGE, FLINT, MI 1971

Licensed Practical Nurse, Certificate

Board Certified

REFERENCES

DR. JOHN WASSENAAR, MD ~ INTERNAL MEDICINE AND PEDIATRICS

Former Employer

929 S. Tamiami Trail, Osprey, Florida 34229

941-***-****

acf35r@r.postjobfree.com

MS. JOYCE ALEXANDER, BA NURSING ~ CLINICAL NURSING INSTRUCTOR

Former Co-Worker

2211 Oakwood Road, Franklin, Tennessee 37064

615-***-****

MS. SHERYL DECOU, PERSONAL FRIEND

3195 Rotterdam Drive, Clio, Michigan 48429

810-***-****

A Professional Limited Liability Corporation

560 West Mitchell Street, Suite 300 Petoskey, Michigan 49770-2296

Phone 231-***-****, Fax 231-***-****

March 7, 2014

To Whom It May Concern:

I am very pleased to have the opportunity to write a letter of recommendation for Patti Tinetti-Dost. Patti has

been employed in the laboratory at Internal Medicine of Northern Michigan as a phlebotomist for about 2.5

years.

In her role as a phlebotomist, Patti was responsible for proper preparation and collection of laboratory

specimens, processing samples, preparing samples for send out testing, entering lab results into flow sheets into

our EHR and following office procedures. During her employment she developed many computer related skills

and improved her phlebotomy skills in particular with our geriatric patients. Patti appreciates and takes very

seriously her role in providing quality laboratory results. She has full understanding that that quality begins with

proper collection. Patti also is very compassionate with her patients and goes the extra mile to make each one

feel special.

I am confident that whatever challenge comes Patti’s way, she will face it head on with hard work and

dedication. Patti speaks often of how much she loves her job. She would be an asset to any facility who is

fortunate enough to employ her.

Please consider Patti Tinetti-Dost as a candidate for employment at your facility.

If you have any further questions, feel free to contact me.

Sincerely,

Karen J. Williams, BSMT(ASCP)

Laboratory Manager

Internal Medicine of Northern Michigan

231-***-****-ext 3046



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