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Customer Service Representative

Location:
Tampa, FL
Posted:
September 24, 2014

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Resume:

Rebecca Ravitch

**** * ******** *** #**,

Tampa, FL 33629

acf345@r.postjobfree.com

919-***-****

EDUCATION:

Clark University, Worcester, MA

B.A., Geography, May 2010

Study Abroad:

Universidad Veritas, San José, Costa Rica Spring 2009

Tandem Escuela Internacional, Madrid, Spain Spring 2010

SKILLS: Bilingual Spanish and English, Proficient in Microsoft Office, Intermediate

knowledge of SPSS, CPR Certified

EXPERIENCE:

Uncle Bob’s Storage, Tampa, FL

Assistant Manager, December 2013- Present

• Sold new rentals, scheduled contractors and assured property was well maintained

• Surpassed projected bottom line by 9% YTD

• Surpassed YTD rental income, late fees and merchandise sales by 7.1%, 35.8%

and 31.6% respectively.

• Became one of the top 5% of 500+ stores in late fee collection while still

maintaining an occupancy consistently above 90%

Staples, Tampa, FL

Sales Associate, 2006-2013

• Assisted the store bring in upwards of $50,000/day during the busy season

• Trained new associates

• Utilized downtime to restock shelves and tidy workstation

Capital Ventures of NC, LLC, Durham, NC

Executive Assistant, April 2010- October 2010

• Coordinated contractors for various properties at various locations

• Managed budget spreadsheets

• Organized receipts

City Year, Miami, FL

Americorps Member, August 2011-May 2012

• Increased Algebra I EOC passing rates at Miami Edison Senior High School in

Little Haiti by 31% in one academic year



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