Denise Perdomo

acf321@r.postjobfree.com

407-***-****

CAREER SUMMARY

Top closer with a proven track record in successfully generating leads and sales submissions. Experienced in managing facilities support community

events to maintain a high retention of clients and partners. Proven ability to balance priorities, meet tight deadlines, and produce superior quality.

Known for thriving in dynamic, high-pressure environments.

BUSINESS COMPETENCIES

Organization Development & Leadership Human Resources Communication & Problem Solving

Finance, Budgeting & Cost Management Customer & Vendor Management Client Retention

Client Management Sales Management Training Project Management

EXPERIENCE

Allstate, Administrative Assistant (May 2014 – Present)

Successfully generate competitive quotes for auto, homeowners and renters insurance. Develop business strategies and marketing events to promote

local agency and generate leads. Pursuing 2-20 license expected in July 2014.

• Organize and distribute meeting/event materials

• Organize agency owner’s Outlook calendar, adding client/vendor appointments, company training and out of office events.

• Update customer files and maintain current policy records on network and E-agent.

• Create and improve social media outlets for local agency.

• Conduct routine follow-up with prospects and current customers to ensure satisfaction and respond to general questions or concerns.

• Convert phone leads to scheduled appointment for life insurance and financial planning.

Riverstone Residential Group, Consultant (August 2012 – April 2014)

Successfully generated leads and handled traffic of prospective residents for Downtown Lease-Up residential building. Maintained highest closing

ratio. Was able to create advertising with local print and non-traditional media that established relationships and cross-marketing opportunities.

Successfully converted phone leads into scheduled appointments.

•Updated resident profiles, adding charges, fees and credits to general ledgers

•Trained new leasing employees; participated in multiple training webinars and on-site courses

• Created and maintained social media outlets via Facebook, Twitter, and Craigslist

• Planned, organized and attended networking events within the community

• Conducted routine follow-up with prospects and current residents

• Planned and organized resident activities and events that promote and foster greater retention

The Medicine Shoppe Pharmacy, Managing Pharmacy Technician (May 2005 – August 2012)

Managed overall store operations, including opening and closing, as well as maintaining patient profiles. Generated sales and increased customer

traffic through cross-marketing events with local businesses.

• Managed payroll during store manager’s absence

• Reconciliated patient accounts and insurance payments

• Supervised and followed up with Medicare, Medicaid and other 3rd party audits

• Organized various health fairs with participating vendors at the store locations

• Created events that had chiropractor exams in the stores for our customers

• Planned and organized diabetes classes for our senior customers at various store locations

EDUCATION

University of Phoenix, Bachelor’s in Communications – expected 12/2015

LANGUAGES

Fluent in written and spoken Spanish

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