Robin L Spiller

***** ****** **** **, ****, Tx 77449 Home: 281-***-**** :

acf31l@r.postjobfree.com

Summary of Qualifications: Over 6 yrs supervisory/managerial experience in various

industries. Included but not limited to: Assistant manager, shift supervisor; daycare

director; janitorial; customer service via phone and in person; hotel industry; general

clerical, general office.

Work Experience

Popeye’s Chicken and Biscuits General Manager

December 31, 2012-August 31, 2014

Responsible for directly supervising sales workers in a food service establishment or

Department. Duties may include but are not limited to management Functions, such as:

Provide customer service by greeting and assisting customers, and responding to

customer inquiries and complaints. Direct and supervise employees engaged in sales,

inventory-taking, reconciling cash receipts, or in performing services for customers.

Enforce safety, health, and security rules. Purchasing, budgeting, accounting, and

personnel work, in addition to supervisory duties, Keep records of purchases, sales, and

requisitions.

Rockin’ Robin, Cedar Rapid, Iowa Owner

May 01, 2010 – Dec 01, 2012

Owner of 24 hour state licensed day care. Provided around the clock child care for

parents that worked all 3 shifts.

Meals, infant care, toddler care, overnight care. Certified and licensed.

CCB Packaging, Cedar Rapids, Iowa Shift Supervisor

Jul 21, 2008 - Dec 26, 2009

Supervised a staff of 25 workers in the packaging of products for various food

companies. Including review of daily work activities and preparation of staff performance

review mastered the intricacies of the process flow within each department. Operated all

equipment throughout manufacturing process to back-fill. Coordinated closely with

quality control regarding products awaiting dispositions. Maintained and enforced a safe

and clean working environment at all times. Coordinated preventative maintenance on

existing and new production equipment, including routine calibration.

McDonald's Fast Food, Cedar Rapids, Iowa General Manager

May 06, 2004 - Jul 20, 2008

Responsible for directly supervising sales workers in a retail establishment or

Department. Duties may include but are not limited to management Functions, such as:

Provide customer service by greeting and assisting customers, and responding to

customer inquiries and complaints. Direct and supervise employees engaged in sales,

inventory-taking, reconciling cash receipts, or in performing services for customers.

Enforce safety, health, and security rules. Purchasing, budgeting, accounting, and

personnel work, in addition to supervisory duties, Keep records of purchases, sales, and

requisitions.

FIRSTPLUS Financial, Dallas, Texas Customer Service Representative /Manager

Mar 08, 1999 - May 01, 2004

Responsible for providing prompt and courteous service by, demonstrating friendliness

and greet every customer. Make sure customers receive prompt, efficient and courteous

attention for all contacts and transactions. Ensure proper follow through on all

directives, bulletins, schedules and accounting from marketing. Assisted customers in

person and via the telephone. Cross-trained and provided back-up for other customer

service representatives when needed.

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