Terica Banks

Whitsett, NC

acf2w5@r.postjobfree.com - 336-***-****

WORK EXPERIENCE

Customer Service Manager

Wal-Mart - Burlington, NC - January 2013 to Present

Responsibilities

maintain up to 13 cashiers at a time. frequently requsted by customers for product availability. handling inquiries

and customer complaints listening to satisfy customer maintaining a podium of 4000$ per shift and also making

sure parking lot is clean all in a timely manner.

Accomplishments

I became cashier of the month twice within the first 3 months of employment and promoted within a year.

very fast learner

Skills Used

basic math skills customer service skills and management

Cashier/Sales Associate

ross retail store - Burlington, NC - January 2011 to December 2012

Responsibilities

cash flow in retail. ensured accuracy of cash drawerin relrelationship to daily sales. maintained and restocked

inventory

Cashier

McDonald's - Whitsett, NC - January 2009 to December 2011

Responsibilities

handled customer service needs in busy food service and maintained a positive attitude while working

EDUCATION

nursing,cosmetology

Guilford tech community colloge, hair design school - Greensboro, NC

2010 to 2012

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