Sandra Ekpenyong

**** **** **** ****, *** **; Lanham, MD 20706

Mobile 240-***-****, acf2vp@r.postjobfree.com

Skype: Ekaete2010

www.linkedin.com/pub/sandra-ekpenyong/12/bb6/a13

Senior Level Executive Administrative Management and Project Support

Dedicated professional with 18+ years in the areas of senior level office administrative support, project management and

coordination along with Healthcare IT project specialization; having worked in both the public and private sectors. Leveraged

resources and experience by working with Fortune 100 organizations; has a successful proven track record in healthcare

management and senior level support. A result-driven individual who is willing to travel and has Client Relationship Management

(CRM) background; along with being an innovative and proactive leader who works well with either small or large groups,

expertise includes oral presentation and business analysis.

Government Clearances – Public Trust, NACI, Confidential and MBI

Expertise includes: -

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Team Building and Leadership IT Administrative Support and Staff Services

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Healthcare IT Project-Program Management Office Management and Administration

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Project Scheduling and Deliverables Training and Facilitation

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Risk and Change Management Performance and Reports Management

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Professional Experience

NATIONAL AERONAUTICS AND SPACE ADMINISTRATION (HQ), DC Jan 2014 – June 2014

IT Administrative Manager for the Office of the Chief Information Officer (OCIO) (DMI Contract)

• Support NASA CIO by planning, organizing and implementing administrative IT systems in place.

• Supervise project support staff (administrative assistants) contractors while running the entire front office of the CIO.

• Develop, design, implement and maintain office Standard Operating Procedures (SOP).

• Research, read and analyze incoming memos, submission and reports as they relate to the OCIO.

• Maintain and coordinate IT initiatives and special projects while handling Agency’s internal requests.

• Onboard requirements for new staff/training and set-ups as well as train project support staff on new IT system.

• Actively participate in GAO and AIG audits for NASA Agency as it related to CIO projects and initiatives.

• Facilitate, manage and monitor office moves, shared files and records management services.

• Cultivate and establish strong relationships with supervised project support staff, internal customers and stakeholders.

• Train, guide and assess project support staff performance along with available back-up coverage for OCIO staff.

• Lead regular staff meetings with support staff, maintain and update various distribution lists.

• Track and maintain log of inter-office issues and resolve them as required by the OCIO.

• Work in conjunction with other agencies to share information/services to ensure proper delivery to all customers.

• Work in supportive administrative capacity when necessary (calendar management/meetings etc

• Responsible for implementation of process improvement for better office support, performance and efficiency.

VETERANS HEALTHCARE ADMINISTRATION, DC April 2011 – Dec 2013

Senior Project Manager Executive Assistant Support for the ICD 10- MED 58 Project ( MSTI-Contract)

• Managed and supported C+ Executive/Director in their duties as well as coordinate media appearances

• Assisted and developed PowerPoint presentations as well as speaking points for stakeholders meetings.

• Effective calendar management, advance meeting preparation, conference calls set-up (local or remotely) and prepping

for video-conferencing along with supporting materials and briefings for meetings.

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• Received, categorized, prioritized and distributed and responded to incoming mails in a proper and timely manner.

• Provided executive administrative support includes preparation of monthly reports, agendas and budgets to be

presented before major stakeholders.

• Adapted to working under accelerated timeframes, comfortable in fluid, quick and high-pressured environments.

• Acted in a supportive role as project manager assistant to help in the completion of projects within set deadlines.

• Attended all meetings in support of VA Project Managers and IT work groups for up-to-minute IT information.

• Assisted project managers in putting together project artifacts; tracked risk/change management for ongoing project to

ensure deadline completions.

• Produced reports, check for document submissions, change orders requests as well as assisted in unit testing. .

• Worked with the different project managers on the ICD projects, provided and developed timelines, project plans, and

meeting scheduled deadlines and checked progress.

Senior Project Administrative Executive Support Lead - ESM Cross-Cutter (WBB- Contract)

• Acted as a liaison between ESM Office and internal customers to anticipate business requirements/ needs.

• Ensured proper handling of incoming business correspondence according to governmental regulations.

• Provided administrative support to Project Manager plus calendar and schedule management.

• Set up Project Management appointments which included client site meetings as well.

• Updated project deliverables as well as coordinate and follow-up on team projects.

• Set up travel arrangements and transportation, hotel and remote conference settings as well.

• Presented monthly status reports and business updates to include at risk, emerging or sustainable projects.

• Provided back-up project support with oversight to the business and financial aspect of the projects

• Aided in the management, documentation and tracking of project progress and MI (Major Initiatives).

• Prepared PMAS documentation/artifacts, monthly QUAD Chart Reviews, produce reports, check for document

submissions, action items logs and change orders requests.

Program Management Executive Assistant for Women’s HealthCare Nationwide Program (Parker Tide-Contract)

• POC for the Veterans Integrated Service Network- the Women’s Dignity, Privacy and Security Program.

• Assisted Director in the monitoring of program performance and provided monthly status reports.

• Provided program support and oversight; ensured that the program met VHA/GAO guidelines.

• Assisted VA hospitals nationwide to identify critical issues and implement policies change/ procedures.

• Determined critical success path and prepare monthly congressional reports to the Veterans Committee.

• Participated in all VISNs meetings; managed functional requirements while meeting attainable timelines and addressing

new deficiencies and providing corrective actions.

• Administratively tracked and complied program deficiencies/action items to be presented to Management.

• Handled director’s travel/ expense reports and correspondence.

• Gathered and updated raw data collected from the field and maintained database.

• Set up office meetings locally and remotely, answered calls about VHA questions and received visitors.

• Created policy manuals to be used as training modules for VHA medical staffs nationwide.

US FISH AND WILDLIFE, VA Sept 2010 – Mar 2011

Executive Assistant and Junior Project Scheduler (GAP Solution-Contract)

• Assisted and handled scheduling in order to track timelines, milestones and deliverables daily.

• Disseminated and distributed important information and updates to all entire leaders and their support.

• Proactively supported and documented all policies and procedures surrounding the project.

• Maintained all financial reports while inputting data and tracking the updates.

• Provided project managers with administrative and project management support.

• Responsible for travel, set-up and expense reports in Gov.-Trip.

• Managed and updated weekly progress reports for the PMO.

• Created and distributed monthly newsletter updates for Finance Department.

RAYTHEON (NCS), VA May 2008 – May 2010

Office Manager/Task Order Contract Specialist (Volt Group- Contract)

• Task order management support for newly awarded Federal Defense Contracts.

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• Managed new defense contractors, contract renewals and prepared SOW.

• Streamlined departmental to federal, state and company policies and laws.

• Implemented and established a new quality assurance program to track contractors’ relevancy, input and impact towards

new defense projects while maintaining fiscal responsibility towards departmental budget.

• Provided administrative support C level managers; correspondence, expense reports, travel documents.

• Secondary back-up as contract specialist to Corporate Finance and Contracts department.

• Developed surveys based on data gathering to help formulate best working business practices and protocols; monitored

trends and made recommendations to improve departmental effectiveness in order to compete for additional

departmental funding.

FEDERAL REALTY TRUST, MD Jan 2007 – April 2008

Commercial Property Manager Assistant of Special Projects (NRI - Contract)

• Responsible for all property and administrative issues along with commercial tenants.

• Ensured that all tenants and buildings were in compliance along with their contracts.

• Updated and maintained company’s financial records which included state and federal taxes, vendor payments and

services.

• Handled all contract renewals for certain offices and building locations as well as correspondence between tenants,

attorneys or companies.

• Assisted in managing property- related issues with receipts and invoices using latest real estate tools.

• Handled all re-classing issues and responsible for resolving outstanding debts or financial issues.

• Complied and updated contractor folders for company for record-keeping purposes.

WASHINGTON SUBURBAN SANITARY COMMISSION, MD Mar 2006 – Nov 2006

Assistant to Director of Procurement

• Led, developed, upgraded and helped to overhaul the WSSC procurement department system with new work processes,

concepts and workable financial procedures.

• Researched, reviewed and contacted other state sanitary commissions nationwide to model and eliminate poor

performances and response time to vendor contracts/payments.

• Implemented and established new e-tool user-friendly website for vendor management, proper hotline, tracking tools

and project management (cradle to grave).

• Installed and trained procurement staff on new contract support programs and ensured compliance.

• Managed new database designed, captured and tracked budget, personnel, operational and vendor tracking

requirements.

• Eliminated vendor complaint, waste and renewed departmental committed to the company’s vision.

MPRI – L3 COMMUNICATION, MD 2005 to 2006

Financial Analyst to ICITAP Government Defense Contract (Iraq & Afghanistan)

IBM Consulting Firm (Corporate Office); Bethesda, MD 2003 to 2005

Senior Executive Assistant/Financial Officer

Exxon Mobil (Corporate Office); Fairfax, VA 2000 to 2003

Financial Analyst/ Subcontractor Renewal Specialist

Core Competencies

Client Relationship Management and Collaboration; Team Building and Excellent Problem Solver; Productivity and Performance

Improvement Specialist; Excellent Organizational Skills, Program and Project Management. Lease and Subcontract

Management; Office and Vendor Management. Written Reporting and Oral Presentation (Speaker). Email/Calendar Management

and C-Level Management and Administrative Support. Manage junior support staff.

Technical Proficiencies

Microsoft Suite, AP Workflow, FIDO, My Propidex, CTI, Deltex, Cost Point, Dyna Realm, Lotus notes, SAP Net weaver, DOI

Financial and Business Management System, SharePoint, DOI Data Tracking, Clear Quest, GovTrip,. GSA guidelines, ITAR

Knowledge, SDLC, Microsoft Project and AGILE; and EMR trained (GE Centricity).

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EDUCATION

Geography (honors) and Sociology, Montgomery College, Takoma Park, MD

Bachelors of Science in Government and Politics, Univ. of Maryland University College (Dean’s List) 2014

REFERNECE AVAILABLE UPON REQUEST

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