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Experienced Operations and Administrative Executive

Location:
Dallas, TX
Posted:
September 22, 2014

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Resume:

Christopher L. McAdam

**** ***** ****** ******

214-***-**** (mobile) Dallas, TX 75231 acf2uv@r.postjobfree.com

www.linkedin.com/in/chrismcadam

PROFILE

OPERATIONS EXECUTIVE

Financial Management – Business Analysis – Compliance

Conscientious Operations Executive skilled in managing organizations in fast changing competitive and

regulatory environments. Cross functional expertise includes strategic planning, business analysis,

finance, and due diligence. Proven ability to transform underperforming organizations. Strong leader

dedicated to developing enduring relationships with customers and employees to achieve results.

CORE COMPETENCIES

EMR/HER Regulatory Compliance/HIPAA Clinical/Lab Management

• • •

PQRS/HEDIS Financial Measurement & Reporting Procurement

• • •

Revenue Optimization Budget Development & Management Contracts

• • •

Profit & Loss Statements Medicare/Private Payor Credentialing Hospice

• • •

SELECTED PROFESSIONAL ACCOMPLISHMENTS

Managed implementation of new EMR system . Inefficient patient record documentation was causing

providers to fall behind in patient visits which negatively impacted revenue and profitability. Created a

project and timeline to evaluate, test, select, and install an EMR system. IMPACT: Improved patient care.

Raised provider satisfaction. Increase patient visits (20%) and revenue (15%).

Instituted new protocols to reduce bad debt expense . Needed to address yearly bad debt expense of

nearly $3.5M. Created new monitoring, reporting, and collection protocols. IMPACT: Reduced bad debt

expense from over 11% to 3.5%. Protocols were adopted by six additional locations.

Initiated and negotiated the strategic sale of company . Company needed to align with a larger entity

to achieve growth and prove the efficacy of its chronic disease management program. Sold company to a

$4B healthcare company. IMPACT: Company became the core of a physician centered chronic disease

management company for the new owners, retaining all providers and most staff.

Developed a civilian source to efficiently supply civil engineering supplies to government entity.

USAF procurement of supplies exceeded budget by 27%. Formed a government contracting company to

procure supplies, manage inventory, and meet timeframes for delivery. IMPACT: Won five 5 year USAF

contracts. Reduced procurement expenses by an average of 12% ($300K in first year).

Spearheaded development of practice management company’s comprehensive compliance

program. Led team in formulating a program that included a written plan, procedures, and training

curriculum. Oversaw annual audit and refresher training protocols. IMPACT: Avoided HIPAA and other

regulatory violations. Practice and its professionals were never found to be out of compliance by any

government agency or payer that conducted an audit or review.

Reorganized hospice division to grow its patient base and profitability . Implemented changes in

patient acquisition strategy, field nursing staff, and back office. Negotiated more favorable terms with new

pharmacy and medical equipment suppliers. Improved relationships with physicians. IMPACT: Patient

census increase from 14 to 60 patients in 90 days. Revenues increased over 400%; margins increased to

a positive 40%.

EDUCATION

Bachelors of Science in Business Administration, Finance

Minor in Economics

Indiana University, Bloomington, IN

Chris McAdam

214-***-**** (mobile) Page 2 acf2uv@r.postjobfree.com

PROFESSIONAL EXPERIENCE

CLM CONSULTING, Dallas, TX 2013 – 2014

Subcontractor for Dallas based healthcare management and consulting company, Ethos Health Solutions, LLC focusing

on management and consulting to parties interested in improving post acute care and outcomes for high risk, high cost

seniors.

Consultant

• Accounts Receivable and Revenue Reimbursement Analysis

• Developed Internal Controls for Billing and Collections staff

• Analysis and Development of Compliance Plans

• Workflow Process Improvement

• Hospital to Home Transitional Care Program for physician groups

EVOLUTION HEALTH, LLC, Dallas, TX 2012 – 2013

Privately held $100M division of Envision Healthcare focused on improving the quality of life for the medically complex,

chronically ill, and frail senior citizens.

Director of Financial Operations

• Managed 30 providers and 60 support staff, including budgeting, compliance, purchasing, and human

resources.

• Supervised the gathering and analysis of financial performance metrics for physicians, nurse

practitioners, and podiatrists.

• Coordinated the accounts payable process with holding company personnel.

• Led due diligence and oversaw operations of Road Runner Mobile X ray to ensure that it budget

expectations prior to its acquisition.

SAGE PHYSICIAN PARTNERS, INC., Dallas, TX 2006 – 2012

Pioneering chronic disease management group (expanding from 10 to 30+ providers in four years prior to its acquisition

by Evolution Health).

President (2012)

• Maintained and grew existing business while preparing for sale of company.

• Coordinated all due diligence with legal and banking parties.

Senior Vice President of Operations (2006 – 2012)

Managed operational and financial budgets.

Performed staff scheduling; assessed the operational performance of licensed professionals.

Managed facilities, including IT planning, budgeting, and implementation.

Headed compliance and regulatory aspects of the practice.

NETWORK LENDING SOLUTIONS, INC., Dallas, TX/Atlanta, GA 2004 – 2006

Boutique residential mortgage company.

Executive Vice President

• Directed business development and financial and funding management.

• Developed budgets and funding sources.

STONEGATE SECURITIES, Dallas, TX 2002 – 2004

Niche investment bank.

Vice President of Business Development

• Researched, qualified, contacted, and secured publicly traded client companies in need of financing

(using private investment in public companies).

PROFESSIONAL AFFILIATIONS

Medical Group Management Association (MGMA)



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